Costco Return Policy: Easy Steps to Return a Faulty Product
Costco Return Policy:
Costco accepts returns for electronics within 90 days of purchase. Items bought at a Costco warehouse should be returned at the returns counter of any Costco location. For products purchased online, you have the option to return them at any Costco warehouse or initiate the return process through the Costco website. Ensure that you bring your receipt or proof of purchase for a smooth return process. Whether in-store or online, Costco provides flexible return options to accommodate your needs and ensure customer satisfaction.
How to return an Costco product:
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Log into your account through Sign In / Register
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Select Orders & Returns
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Choose the Return or Replace Items button next to the appropriate order
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Follow the prompts to complete your return or replacement request
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Receive your return label immediately or schedule a pickup (where eligible
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For large items, you’ll be sent an email with additional instructions
Ways to Return Your Costco Products: A Quick Guide
A straightforward guide by Warranty Valet: Discover the convenient options available for returning your Costco merchandise
| Method | Can You Use This Method? | Additional Notes |
|---|---|---|
| Phone | ❌ No | Currently, phone returns are not supported |
| ❌ No | Email returns are not available at this time | |
| In-Person | ✅ Yes | In-person returns are supported |
| Warranty Valet® | ✅ Yes | Recommended for hassle-free returns |
Costco Return Conditions:
You can return or replace your online purchase through Costco.com for several reasons, including dissatisfaction with the item, accidental purchase, or if the item is defective, damaged, or incorrect. Additionally, you may return items if you received duplicates, refused delivery due to damage to the item or box, or if an item is missing (replacement only). If the shipment is lost, you are also eligible for a return or replacement. This policy ensures that you have a straightforward process for resolving issues with your online orders.
Costco Return Policy Exceptions:
The following products cannot be returned: Cigarettes and Alcohol: Returns are not accepted on these items where prohibited by law. Products with Limited Lifespan: Items like tires and batteries may come with a product-specific limited warranty. Special Order Kiosk and Custom Installed Programs: Custom products made to specific member requests cannot be returned or refunded, except for warranty repairs or replacements if they fail to meet specifications. Airline and Live Performance Event Tickets: These items are non-refundable. Gold Bullion, Gold Bars, and Silver Coins: These items cannot be refunded. Shop Cards: Non-refundable. Gift Cards and Tickets: Non-refundable.
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If you have trouble contacting Costco, chat with our agent or submit a claim with Warranty Valet® by clicking the button below for hassle-free claim assistance!
Costco Frequently Asked Questions:
1 Does Costco offer free or discounted memberships?
Costco doesn’t offer free or discounted memberships but rest assured that the cost of membership can be recovered quickly.
2 How can I add additional members to my Business Membership?
You can acquire extra Business Membership cards at any point during the renewal year. Each additional card costs 60 dollars.
3 How can I find out when my Costco membership will expire?
You have several convenient ways to check when your membership is due for renewal: Renewal Notice: If you received an annual renewal notice by mail, find your renewal month in the Billing Summary Information section. Your membership is active until the last day of that month. Membership Counter: Visit the membership counter at any Costco location for assistance. Online Account: Log in to your Costco.com account and view your Account Details. Please note that you will need to verify your membership to access this information.