FAQ | Frequently Asked Questions

? What is Warranty Valet?

Warranty Valet® is a service providing company that helps customers to follow up with the warranty claims for all their products that comes with a warranty. When you register your devices with Warranty Valet, We will take care of warranty registration on your behalf, when available online.
When the product has any issues, Warranty Valet will work with the manufacturer to facilitate the repair or replacement of the product depending upon the warranty provided.

? What products can I add to my Warranty Valet account?

On all our plans, you can add all kinds of devices that come with a warranty.

? How does the Warranty Valet service process work?

Customers store their products along with its invoices and warranty documents, which helps in avoiding any warranty hassles in the future. In the event of warranty claims, customers raise a ticket by providing the issue they are facing with the particular products. After receiving the ticket, Warranty Valet's warranty experts diligently reach out to the manufacturer on behalf of the customer and process their warranty claim hassle-free.

? Can I cancel Warranty Valet membership anytime?

Yes, you can cancel Warranty Valet membership anytime you want by logging into your account.

? Do I really need to purchase a yearly subscription solely for warranty claim assistance?

While a yearly subscription to Warranty Valet provides additional benefits, such as storing multiple product warranties and receiving timely alerts, its value ultimately depends on your preferences and needs. If you prioritize dedicated warranty claim assistance, you can opt for our Pay Per Assistance plan, featuring a one-time payment that enables you to receive claim assistance for one product.

? Can I upgrade Warranty Valet membership anytime?

Yes, you can upgrade anytime you want.

? How to use my Warranty Valet membership?

All you need to do is join Warranty Valet membership and start adding your products along with the warranty information. Once you’re in, we’ll save your warranty and work with the company when the device is not working as per the manufacturer’s specifications. All you have to do is initiate a service request online, and we will follow up with them until it is repaired/replacement issued. We will do the hard work and take care of the rest!
Requesting a warranty claim is easy! Use your Warranty Valet account to initiate a warranty claim request online, if the warranty is not expired. We will follow up with the merchant or manufacturer and coordinate with you during the trouble-shooting process.

? How long of a time does the Warranty Valet service process take?

It depends on the warranty provider. Generally, once your claim (including supporting documentation) has been started, processing takes an average of 2-3 business days. To help expedite the process, be as specific as possible when providing a merchandise description. If your claim includes a damaged item, you have the option of providing photo documentation.Submitting photo documentation can help us to resolve your issue more efficiently.
With a full warranty, Warranty Valet will help you to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty will repair or replace it within a reasonable time… A limited warranty might cover only specific parts or certain types of defects.

? What happens when the manufacturer warranty expires?

When manufacturer’s warranty expires:
1. Warranty Valet cannot provide an extended warranty.
2. Warranty Valet will alert you about the product warranty expiration details by email, as you provided the expiration date while adding the product to your account.
3. You cannot make any service requests for that product.

? Does Warranty Valet offer extended product warranty?

No, Warranty Valet does not offer extended warranty for any products. We simply help to use your warranty that comes with the product to the full extent.

? how can I register with warranty valet and what are the steps?

To register with Warranty Valet, please follow these general steps:

Create an account by providing your name, email address, and password.
Upon creating an account, you can register by choosing one of our plans that best suits your needs.

Now add your products and you are all set to secure your purchases.

Frequently Asked Questions ("FAQs")