Guitar Center Return Policy: Easy Steps to Return a Faulty Product
Guitar Center Return Policy:
If, for any reason, you’re not completely satisfied with your purchase, you can return it to Guitar Center within the return period for a full refund of the purchase price, excluding shipping and handling charges. The item must be in its original condition to be eligible for a refund. Guitar Center is committed to ensuring customer satisfaction, offering a hassle-free return process that reflects their dedication to providing high-quality products and services. This policy allows customers to shop with confidence, knowing they can return items if they do not meet their expectations.
How to return an Guitar Center product:
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Contact Guitar Center for return authorization by email or phone.
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Wait to receive confirmation and instructions for the return.
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Package the items securely for shipping.
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Include a copy of your order confirmation email or the packing slip in the package.
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Ship the products to the official return address provided by Guitar Center.
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Keep the shipping receipt for tracking purposes.
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Alternatively, visit the nearest Guitar Center store with your order confirmation email or packing slip to return the items in person.
Ways to Return Your Guitar Center Products: A Quick Guide
Clear Guidelines for Returning a Defective Product: Discover the convenient options available for returning your Guitar Center merchandise
| Method | Can You Use This Method? | Additional Notes |
|---|---|---|
| Phone | ✅ Yes | Currently, phone returns are supported |
| ✅ Yes | Email returns are available | |
| In-Person | ✅ Yes | In-person returns are supported |
| Warranty Valet® | ✅ Yes | Recommended for hassle-free returns |
Guitar Center Return Conditions:
There are two ways to return your Guitar Center purchase: In-store returns are the simplest option. Just bring your item, along with a copy of your order confirmation email or packing slip, to any Guitar Center location. They'll issue your credit immediately, and you won't have to pay any return shipping fees. This is a great way to go if you want your money back quickly and conveniently. For online orders, you can also return your item by mail. However, you'll need to obtain a return authorization code first. You can get this code by calling Guitar Center's customer service line or emailing them. Be sure to check the linked PDF for details on return shipping charges. Once they receive your item and confirm it meets their return policy requirements, they'll process your refund promptly.
Guitar Center Return Policy Exceptions:
Guitar Center cannot accept returns on clearance items, products labeled as non-returnable, or discontinued merchandise. This also includes Apple hardware, computers, opened software, digital downloads, books, music, videos, vinyl, audio components, personal audio devices, fog fluid, harmonicas, cleaning supplies, demonstration equipment, and special orders.
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Guitar Center Frequently Asked Questions:
1 Do Apple products incur a 10 percent restocking fee?
A restocking fee of 10% will be charged for any returns of open-box Apple products. This fee is applied to cover the costs associated with processing and inspecting returned items.
2 When will I have my refund?
Your refund will be processed promptly once they have verified that your returned item meets the necessary requirements.
3 What is the return time period of vintage instruments?
Vintage instruments must be returned within 3 days of purchase to be eligible for a return. This short return window is necessary to ensure the items remain in the best condition for resale and to adhere to specific policies regarding vintage or collectible items.