Step 1:

  • Start by filling out the product registration form with your basic info and product details.

  • If you’re in Canada, make sure you’re using the correct regional website.

  • Keep your purchase receipt handy you’ll almost always need it to move forward.

Step 2:

  • Before reaching out, take a minute to see if your issue is something warranty covers.

  • Common problems like low pressure, leaks, no water flow, or charging issues are usually included.

  • You might even find a quick fix or replacement part on their site and save yourself some time.

Step 3:

  • Once you're sure, contact customer support they’ll guide you on what to do next.

  • Most people hear back within 2–3 business days.

  • Don’t send your product right away, wait for instructions, or contact a local distributor if you bought it outside North America.

Waterpik Warranty Period:

  • Waterpik offers a limited 2-year warranty on the Sensonic Electric Toothbrush and Cordless Pearl Water Flosser Combo, White; Sensonic Electric Toothbrush; and Sensonic Complete Care, White with Chrome

  • The Waterpik White Aquarius Water Flosser, White Ultra Water Flosser, Modern Gray Ultra Water Flosser, and the Sonic-Fusion 2.0 have a 3-year limited warranty

Real Experiences with Waterpik Warranty Claims:

Typical Processing Time: Most Waterpik warranty claims take 7–14 days for full resolution after initial response.

Reason for Common Delays: Delays are usually caused by missing proof of purchase, incomplete details, or shipping and inspection time.

Helpful Tip to make the claim easier: Keep your receipt, model number, and issue details ready and contact support before sending the product.

Required Documents for Your Waterpik Warranty Claims:

  • Proof of purchase

  • Product model number

Waterpik Contact Information:

Email Support

smreviews@waterpik.com

Phone Number

+1-800-525-2774

Mon-Thu: 9am - 7pm, Fri: 9am - 4pm (ET)

Contact Address

1730 East Prospect Road,
Fort Collins, CO 80525, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Waterpik warranty hassle-free.

Useful Links:

What is covered under the Waterpik Warranty?

Waterpik warranty applies to:

  • Material and workmanship defects
  • Original Purchaser

What is NOT covered under the Waterpik Warranty?

Waterpik warranty will not cover:

  • Alterations, misuse, or post-purchase damage
  • Accessories, or consumables
  • Improper voltage

Waterpik Warranty FAQs

What is the Waterpik warranty on products?

Waterpik offers a 1 to 3-year limited warranty on most products, including water flossers, covering defects in materials and workmanship.

How long is the Waterpik warranty?

The warranty period typically ranges from 1 to 3 years, depending on the product model, such as the Waterpik Aquarius or other water flossers.

Does Waterpik have a warranty on water flossers?

Yes, the Waterpik water flosser warranty covers issues like pump failure, leaks, and performance problems under normal use.

How do I start a Waterpik warranty claim?

To begin a warranty claim, register your product, gather proof of purchase, and contact customer service for further instructions.

What is the Waterpik warranty replacement process?

The Waterpik warranty replacement process may involve troubleshooting, verification, and then repair or replacement if the product qualifies under warranty.

How do I fill out the Waterpik warranty form?

You can complete the warranty form online by providing your product details, purchase date, and contact information.

What is the Waterpik warranty for the Aquarius model?

The Waterpik Aquarius warranty usually includes a 3-year limited warranty, covering manufacturing defects and performance issues.

How can I contact Waterpik customer service?

You can reach Waterpik customer service through their official website, phone support, or help center for warranty and product assistance.

What is the Waterpik warranty phone number?

The phone number for customer service is available on their official website and varies by region (USA, Canada, etc.).

Is Waterpik warranty available in Canada?

Yes, the Waterpik warranty Canada is supported through a dedicated regional website with similar coverage and claim processes.

Do I need to register for Waterpik warranty?

While Waterpik warranty registration is not always mandatory, it helps speed up claims and ensures easier access to support.

What does the Waterpik guarantee cover?

The Waterpik guarantee covers defects in materials and workmanship but does not include damage from misuse, neglect, or normal wear and tear.

Products of Waterpik:

Our complete claim assistance covers all Waterpik products, including:

Product name
Water Flossers
Waterpik Aquarius Water Flosser WP-660
Waterpik Aquarius Professional WP-670
Waterpik Ultra Water Flosser WF-100
Waterpik Nano Plus WP-320
Waterpik Promax Water Flosser WF-23
Cordless Water Flossers
Waterpik Cordless Advanced WP-580
Waterpik Cordless Select WF-10
Waterpik Cordless Plus WP-450
Waterpik Cordless Freedom WF-03
Waterpik Cordless Express WF-02
Combo & Complete Care
Waterpik Sonic-Fusion 2.0
Waterpik Sonic-Fusion Professional
Waterpik Complete Care 5.0

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Waterpik logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Waterpik.