You should register your name, country and state where you live, email address, type of the model, purchase date in the Product Registration Form before proceeding the warranty process. An independent website is maintained for the residents of canada.
The same approach should be followed for oral health products, and product manuals have been provided for customers who don't have knowledge about the products.
The consumer will need to provide the original purchase receipt as evidence of the purchase date and, if requested, the complete product to start a warranty claim.
Replacement tips for most of the products are available on their website. You can visit their online store to locate replacements for water reservoir tanks and lids for countertop, cordless water flossers, and complete care units.
To have comprehensive purchasing information, please review the details provided for their oral health products.
This warranty grants you certain legal rights, and additional rights may be applicable based on the laws in your place of residence.
The company's Customer Support team is ready to assist with your inquiries. Before reaching out to them, you may find their FAQs on their website helpful.
You can expect to receive a response within 2-3 business days. If the product was purchased outside of North America, kindly reach out to your local distributor for assistance. Please refrain from sending products unless you have initiated contact first. Contact customer service before sending any products.
During the warranty process, Waterpik may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Waterpik, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Water Pik, Inc. provides a warranty to the original consumer of this new product, assuring that it is free from defects in materials and workmanship from the date of purchase until the warranty period expires. If the product was used exclusively with accessories or consumable parts approved by Water Pik, Inc., the company will, at its discretion, replace the product. It's important to note that the specific terms of the limited warranty may vary depending on the product manufactured by Water Pik, Inc.
1-year, 2-year, and 3-year limited warranty
If the products undergo alterations, misuse, or damage after purchase, they will not fall within the coverage of this policy. This limited warranty specifically excludes accessories or consumable parts, such as tips, etc. Utilizing improper voltage may damage your product and will eradicate your eligibility to make a warranty claim. Water Pik, Inc. declares that it does not provide any other express or implied warranties beyond what is legally permissible, which includes, but is not limited to, warranties of merchantability and fitness for a particular purpose. Furthermore, all implied warranties are repressed by the duration of this limited warranty.
Waterpik® stands as the leading brand of water flossers, with its headquarters located in Fort Collins, Colorado. Waterpik is a wholly-owned subsidiary of Church & Dwight. Waterpik boasts a strong history of pioneering innovation and design, engineering products that harness the health benefits of water in a range of groundbreaking, first-of-their-kind offerings. This distinctive dedication to its mission drives remarkable technological advancements and enhancements in the realm of wellness.
Warranty Claim Specialist
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