To set out the claiming of warranty, your information like name, email, address, residency address, and optional phone number, city, and zipcode need to be provided to the Customer care center.
If you want to provide additional information, you can do so by including the order number, item/UPC, landmark, and date of purchase. Nonetheless, this is not compulsory, and you can also ask any questions or provide comments.
You are required to upload a photo, and please ensure that the file size does not exceed 5MB.
You can track your order using the tracking facility. If you're interested in placing an order, please visit their order page.
After completing your purchase, expect to receive an order confirmation email containing a unique order number. Feel free to utilize this order number to monitor the status of your order within the "My Account" section.
If you haven't registered yet, you have the option to continue without establishing an account, or you can choose to create one. Registered users can dive right in by signing in.
Their Customer Center is ready and waiting to assist you with any product-related questions and provide information as needed. They are fully packed with FAQs, ordering and account, shipping information, return policy, and safety instructions to use the products created by them.
If you find yourself less than completely satisfied with any product, the Corelle Brands LLC Consumer Care Center offers a solution. You can request a credit for products purchased through the E-Commerce Website or the Consumer Care Center within a 90-day from the date of purchase. They'll hand over a full refund, debiting only the original shipping and handling charges as well as the $8 cost associated with the prepaid return.
Make sure that you have never used the product and that it is in its original packaging. The packaging list must be included with your order copy or order confirmation to ensure sudden processing.
Please allow a 30-day processing period from the date of shipment for the receipt and handling of your return.
During the warranty process, Chicago Cutlery may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Chicago Cutlery, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Corelle Brands commits to rectify or replace, or as determined by Corelle Brands, exchange any Chicago Cutlery® knife with material or workmanship defects, throughout the product's lifetime, with an item of comparable or substantial value. In certain jurisdictions, such prohibitions or limitations may not be applicable, as they might not authorize the exclusion or limitation mentioned above. This warranty grants you particular legal rights, and in addition, you may possess additional rights that can fluctuate depending on your jurisdiction's regulations.
Limited Lifetime Warranty
This warranty excludes coverage for damages arising from negligence, improper use, abuse, institutional or commercial use, or any purposes other than typical household use. Additionally, wood blocks and cutting boards are not covered by this warranty. Please note that incidental and consequential damages are not included in this warranty. Retain the product as you may be required to return it.
Chicago Cutlery, entrenched in 1930 by Alfred Paulson, initially specialized in knife conditioning before transitioning into the primary business of kitchen cutlery manufacturing. As a subsidiary brand of Corelle Brands, Chicago Cutlery crafts professional-grade knives tailored for home use. Designed for comfort and engineered to make cutting effortless, it stands as the top brand in forged cutlery. Chicago Cutlery simplifies the art of chopping, slicing, and carving for home chefs.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Chicago Cutlery logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Chicago Cutlery.