Step 1:

  • To set out the Chicago Cutlery warranty claim, your information, like name, email, address, residency address, and phone number, city, and zip code need to be provided to the customer care center.

  • If you want to provide additional information, you can do so by including the order number, item/UPC, landmark, and date of purchase. 

  • You are required to upload a photo, and please ensure that the file size does not exceed 5MB.

Step 2:

  • You can track your order using the tracking facility. If you're interested in placing an order, please visit their order page.

  • After completing your purchase, expect to receive an order confirmation email containing a unique order number.

  • Feel free to utilize this order number to monitor the status of your order within the "My Account" section.

  • If you haven't registered yet, you have the option to continue without establishing an account, or you can choose to create one. Registered users can dive right in by signing in.

Step 3:

  • The customer center is ready and waiting to assist you with any product-related questions and provide information as needed.

  • If you find yourself less than completely satisfied with any product, the Corelle Brands LLC Consumer Care Center offers a solution.

  • You can request a credit for products purchased through the E-Commerce Website or the Consumer Care Center within 90 days from the date of purchase.

  • They'll hand over a full refund, debiting only the original shipping and handling charges as well as the $8 cost associated with the prepaid return.

  • Make sure that you have never used the product and that it is in its original packaging. The packaging list must be included with your order copy or order confirmation to ensure sudden processing.

  • Please allow a 30-day processing period from the date of shipment for the receipt and handling of your return.

Chicago Cutlery Warranty Period:

  • Chicago Cutlery offers a limited warranty

Chicago Cutlery Contact Information:

Email Support

[email protected]

Phone Number

+1-800-999-3436

Mon-Fri: 9:30am - 6:30pm (ET)

Contact Address

3572 Livermore Outlets Drive, Suite 1272,
Livermore, California 94551, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Chicago Cutlery warranty hassle-free.

What is covered under the Chicago Cutlery Warranty?

Chicago Cutlery warranty applies to:

  • Repair or replacement
  • Material and workmanship defects

What is NOT covered under the Chicago Cutlery Warranty?

Chicago Cutlery warranty will be void:

  • Institutional, or commercial use
  • Non-household purposes
  • Wood blocks
  • Cutting boards

Products of Chicago Cutlery:

Our claim assistance covers all Chicago Cutlery products, including:

Product name
Block Sets
Chicago Cutlery Insignia Steel 18-piece Block Set
Chicago Cutlery Precision Cut 15-piece Block Set
Chicago Cutlery Essentials 15-piece Block Set
Chicago Cutlery Belmont 13-piece Block Set
Knife Sets
Chicago Cutlery Essentials 3-piece Knife Set
Chicago Cutlery Armitage 2-piece Knife Set
Chicago Cutlery Armitage 2-piece Knife Set
Knives
Chicago Cutlery Essentials 8" Chef Knife
Chicago Cutlery Ellsworth 2-piece Santoku Knife
Chicago Cutlery Essentials 5" Partoku Knife

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Chicago Cutlery logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Chicago Cutlery.