• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free PureGear warranty claim assistance in one click!

3 Simple Steps for PureGear Warranty Claim:

Step 1:

  • PureGear provides you with account creation options on their website that will help you in many ways including faster checkouts. It can be done by providing your first & last name, email address and a strong password.

  • Since they don’t have product registration procedure, You can consider Warranty Valet for the purpose as we are the best service you can find online to store and access all your product and warranty details whenever and wherever necessary.

Step 2:

  • Any defective product can be easily claimed with their “Warranty Claim Form”. Your full name, detailed address including city, state, zip code and country, email address and phone number along with product details like name, location of purchase, proof of purchase, photos and description of your issue has to be submitted.

  • Their experts will evaluate your claim and let you know your eligibility and possibility of the claim within 5-7 business days. You will have to follow the steps to get a preferred remedy. It is important to note that all shipments to Canada are currently experiencing a delay of 10 days.

  • Pure Pledge Screen Reimbursement Program is also in practice which has to be registered within the first 30 days of purchase of the product to reimburse you for the repair of your broken device screen based on the reimbursement amount of your original purchase.

Step 3:

  • PureGear provides its customers with precise customer support which you can contact for all of your concerns and queries. They will go above and beyond to resolve them in the earliest possible time.

  • Product video pages and order status pages are the other useful pages which can enhance your user experience and help you know more about their products and keep yourself informed respectively.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8:30 AM - 5 PM (PST)

Contact Address

1715 E Colorado Blvd,
Pasadena, California,
91106, United States

Useful Links:

What is covered under the PureGear Warranty?

PureGear’s limited warranty covers each of its products from workmanship and material defects for the subject warranty period immediately from the date of purchase. It will be in application only to the original purchaser of the product provided that proper product details and purchase proof are provided. Any failure due to manufacturing defects will be repaired or replaced at their sole discretion. Please note that each claim is for one replacement. If you have multiple replacement requests, please submit a claim for each replacement, also resale of replacement products is prohibited and is for personal use only. You have certain rights in the claim along with other rights that may vary from one province to the other.

  • 30-Day Return Policy.

  • 1-Year Limited Warranty.

  • Limited Lifetime Warranty.

What is NOT covered under the PureGear Warranty?

Any damages due to normal wear and tear, alteration, improper care and maintenance, misuse, neglect, accident, or service by anyone other than the authorized service center, or Act of God, are not covered by this warranty. Additionally, Any extra costs like shipping and handling are always neglected in the claim, concerned customers will be liable for the charges. It may differ from one country to the other.

About PureGear

PureGear is a prominent mobile and accessories retailer which is known for its quality collection of products that are meticulously made to enhance your experience using them. They always believe in using functionality and technology to simplify your life. Only this idea has made them sell products that help you conquer your world when life calls. This approach has helped them create industry-leading mobile accessories to keep you charged up and connected. Keep PureGear in mind for your next accessory purchase!

Products of PureGear

Screen Protection Cases Headphones Chargers Cables

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of PureGear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of PureGear.