3 Simple Steps for PureGear Warranty Claim:

Step 1:

  • Registration and return are not important for the products that are going to be claimed within the warranty period. Enrolment of the Pure Pledge products is a compulsory procedure.

  • You cannot make multiple replacements in one claim. Your personal and purchase information is included in the warranty claim form, which needs to be submitted.

Step 2:

  • PureGear prioritizes your satisfaction, ensuring they accept returns not only for products purchased from their official website but also from platforms like Amazon® or eBay® within a thirty-day period of purchase date.

  • The return of defective products has no time limit, and the products must be enclosed in the original packaging. The entire claim process will not go beyond seven business days. Paying the shipping charges is the responsibility of the customer. 

Step 3:

  • PureGear offers its customers precise customer support that can be contacted for any concerns or queries. They are dedicated to going above and beyond to resolve them as quickly as possible.

  • They are fully dedicated to working for you. As of now, live chat and email are the only accessible modes of contact to reach them for your issues.

  • During the warranty process, PureGear may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support


For further info, Kindly Get in touch with them via this email.

Contact Address

4821 4th Street,
Baldwin Park, CA-91706,

Chat or Submit a Claim

If you have trouble contacting PureGear, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the PureGear Warranty?

Every product is covered by a full warranty against any defects in materials or workmanship for the duration of its lifetime, as long as the manufacturer continues its production. In the event of a manufacturing defect causing a product failure, PureGear will provide a replacement upon presentation of valid proof of purchase by the original buyer. However, replacement items will incur shipping and handling fees.

  • 30-day money-back guarantee

What is NOT covered under the PureGear Warranty?

The warranty does not cover damages resulting from normal wear and tear, alterations, misuse, neglect, accidents, service by unauthorized personnel, or acts of nature.

About PureGear

PureGear is dedicated to leveraging technology and functionality to streamline your life and empower you to navigate your world seamlessly whenever duty beckons. This commitment drives their creation of top-tier mobile accessories designed to keep you powered up and seamlessly connected. Whether you're on the move with car chargers and mounts or seeking quality cases and screen protection, PureGear equips you with the tools to live fully and stress-free.

Products of PureGear

Screen Protection Cases Headphones Wall Chargers Cables Wireless Speakers Car Chargers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of PureGear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of PureGear.