Step 1:

  • Creating a Nintendo account is a simple process. You can consider signing in through your Google or Apple account. If not, You can provide your nickname, email address, password, DOB, country of residence, and time zone to create one. It is very important for warranty claims too.

  • Warranty Valet can be the best alternative for you to store your product and warranty details as they do not have product registration procedures. We also have trained experts who make warranty claims on behalf of you and bring results.

Step 2:

  • Please troubleshoot your defective product at first as it could resolve the problem at your console. This will save you a lot of time. If it fails you can obviously apply for a claim to get a proper remedy.

  • Checking your warranty status will also help you know the present status of your product in regards to claims which will help you make better decisions. They have a dedicated page for this purpose where you can provide your system serial number to know the details.

  • To initiate the claim, Please visit your user account and enter your serial number to verify your system’s warranty status followed by adding the repair and shipping details, and any billing information.

  • Experts from their end will contact you to let you know about further proceedings and processes in the claim to provide you with a preferred solution.

Step 3:

  • You can always rely on their customer support to get the best solution for all your concerns, queries, and issues regarding their products and services.

  • In addition, They maintain various pages to educate you about their products including guiding articles, FAQs, parental controls, and much more. Check repair status, warranty status are other useful pages that will ease your life.

Nintendo Switch Warranty Period:

  • 30-day return policy

Nintendo Switch Contact Information:

Phone Number

+1-855-548-4693

Mon-Sun: 6 AM - 7 PM (PT)

Contact Address

5001 150th Ave NE,
Redmond, WA-98052,
USA.

Chat or Submit a Claim

If you are having trouble contacting Nintendo Switch, submit a claim here.

What is covered under the Nintendo Switch Warranty?

Nintendo of America Inc. (“Nintendo”) always warrants that each of its products shall be free from material and workmanship defects and damages for the promised period of time. Upon finding the defect within the timeframe, you are free to apply for a claim with the necessary product and purchase details. Nintendo at its sole discretion will either repair or replace the product free of cost. Please note that the warranty is always claimable in the country of purchase and is entitled only to the original purchaser of the product. It also provides him/her the basic rights in the claim along with other rights that may vary from one state to the other.

What is NOT covered under the Nintendo Switch Warranty?

Nintendo Switch’s limited warranty is predefined and has serious limitations of this coverage. On that note, any defect that is due to unauthorized modifications or tampering; commercial applications (including rental); intentional modification using malicious code, malware, virus, bots, worms, trojans, backdoors, exploits, cheats, hacks, or hidden diagnostics that may harm the product or our systems and negligence, accident, unreasonable use, or by other causes unrelated to defective materials or workmanship (including use with game enhancement and copier devices). In addition, Any product that has been damaged by products not sold or licensed by Nintendo (including, but not limited to, adapters, software, and power supplies) and has the serial number altered, defaced or removed are excluded from the claim. They are also not liable for consequential or incidental damages resulting from the breach of any implied or express warranties.

Products of Nintendo Switch:

Our claim assistance covers all Nintendo Switch products, including:

Product name
Nintendo Switch Systems
Joy-Con Controllers
Hair Tie-Sets
Toys
Ceramic Plates
Kitchen Towels
Glass Tumblers
Block Pillows
Blankets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nintendo Switch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nintendo Switch.