Step 1:

  • Log in to your Walmart account and go to Purchase History or Order Details.

  • Select the item you want to return or claim under warranty.

  • Provide the reason for the claim and upload any required details, such as proof of purchase or product issue information.

  • After submitting your request, Walmart will provide a return barcode, QR code, or prepaid return shipping label.

Step 2:

  • You can return the product directly to a Walmart store by showing the return barcode or confirmation email.

  • If store return is not possible, print the prepaid return label and ship the item through approved carriers like USPS or FedEx.

  • Some eligible items can also be scheduled for home pickup.

  • For oversized, heavy, or special-category products, contact Walmart customer support for return assistance.

Step 3:

  • Once Walmart receives and inspects the item, they will review whether it qualifies for repair, replacement, exchange, or refund.

  • Most eligible items can usually be returned within the standard return window, often up to 90 days depending on the product category.

  • Products with added protection plans may qualify for extended coverage and additional repair or replacement options.

  • Keep your receipt, order confirmation, and claim reference number safe until the process is fully completed.

Walmart Warranty Period:

  • Walmart offers a 2-year warranty on telephones

  • Walmart provides a 3-year warranty on Shinybow SB-3716 1x4 S-Video & Audio Distribution Amplifier

  • Walmart Comprehensive 3' PC Power Cord Black Standard Series has a limited lifetime wraranty

Real Experiences with Walmart Warranty Claims:

Typical Processing Time: Many Walmart protection plan claims are approved instantly or within 2–10 business days, depending on product type and claim verification.

Reason for Common Delays: Delays usually happen because of missing purchase proof, incomplete claim details, product inspection requirements, or high claim volumes.

Helpful Tip to make the claim easier: Keep your receipt/order number ready, register your product early, and upload clear damage photos when filing online.

Required Documents for Your Walmart Warranty Claims:

  • Original purchase receipt / proof of purchase

Walmart Contact Information:

Phone Number

+1-800-741-5367

Mon-Fri: 8:00am - 11:00pm, Sat: 9:00am - 9:00pm, Sun: 12:00pm - 7:00pm (EST)

Contact Address

2250 International Street,
Columbus, OH 43228, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Walmart warranty hassle-free.

Useful Links:

What is covered under the Walmart Warranty?

Walmart warranty will be applicable to:

  • Mechanical and electrical failure
  • Manufacturer defects
  • Shipping chargers

What is NOT covered under the Walmart Warranty?

Walmart warranty policy does not cover:

  • Normal wear and tear
  • Unauthorized repairs
  • Cosmetic damages
  • Accidental damages

Walmart Warranty FAQs

Does Walmart warranty cover products bought through Walmart online grocery and Walmart curbside pickup?

Yes, eligible products purchased through Walmart online grocery, Walmart grocery pickup, Walmart curbside, and Walmart grocery delivery may qualify for warranty coverage depending on the product category and manufacturer terms.

Are Walmart furniture products like bed frames, futons, and office chairs covered under warranty?

Yes, products such as Walmart bed frames, Walmart futon, Walmart office chairs, Walmart dining sets, and Walmart sectional couches often include manufacturer warranty coverage.

Can I claim warranty for Walmart electronics and appliances?

Yes, items like Walmart soundbars, Walmart ice makers, mini fridges at Walmart, Walmart car stereos, and sewing machines may be covered under manufacturer or Walmart protection plans.

Does Walmart warranty apply to mattresses and bedding products?

Eligible products including air mattress Walmart, inflatable mattress Walmart, Walmart mattress topper, memory foam mattress toppers, and bed-in-a-bag sets may include warranty coverage.

Are Walmart auto products covered under warranty?

Yes, Walmart car batteries, Walmart auto battery purchases, tires, and services from Walmart tire service center may include warranty or service guarantees depending on the purchase.

Can I claim warranty for baby and home products from Walmart?

Yes, products such as Walmart car seats, Walmart high chairs, shower curtains, patio cushions, and dinnerware often come with manufacturer warranty protection.

Does Walmart warranty cover vision center and eye exam services?

Services like Walmart eye exams, Walmart optical appointments, and Walmart vision center appointments are generally covered under service policies rather than product warranties.

What is not covered under Walmart warranty?

Walmart warranty typically does not cover accidental damage, misuse, normal wear and tear, unauthorized repairs, cosmetic defects, or products damaged after improper use.

How do I start a Walmart warranty claim?

You can begin your claim through Walmart Official Support by visiting your order history, contacting customer service, or reaching out to the product manufacturer.

Are discounted Walmart deals and clearance products covered under warranty?

Yes, clearance items, Walmart deals, and discounted products usually still include warranty coverage unless marked as final sale or otherwise excluded.

Products of Walmart:

Our complete claim assistance covers all Walmart products, including:

Product name
Electronics
TVs
Laptops
Smartphones
Tablets
Gaming Consoles
Home Appliances
Refrigerators
Washing Machines
Microwaves
Dishwashers
Small Kitchen Appliances
Air Fryers
Coffee Makers
Blenders
Vacuum Cleaners
Furniture
Office Chairs
Desks
Mattresses
Bed Frames
Auto Products
Car Batteries
Tires
Dash Cams
Power Tools
Outdoor Equipment
Grills
Lawn Mowers
Pressure Washers
Fitness Equipment
Treadmills
Exercise Bikes
Rowing Machines

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Walmart logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Walmart.