Step 1:

  • To submit an AMD warranty claim, you need to sign up and activate your account at the AMD Warranty Services Portal.

  • To create an account, please enter your personal information, including your email address and name. After submitting, you will receive a token number in your email.

  • Using the provided token number, you can set your password. Once your password is created, your account will be successfully created, and you will be logged in.

Step 2:

  • After logging in, you can locate a Warranty Return form to submit warranty claims for your AMD products.

  • Within this form, you will be required to provide your name and address details. Finally, click the 'Submit' button.

  • In the Product Type, select the AMD product type you have. In the category, select the warranty. In the subject, describe the AMD product issue you are experiencing.

Step 3:

  • In the problem description, provide additional information about the issue, such as the time it occurred, the steps you have taken to resolve the issue, and any errors you have encountered.

  • If you have any accompanying documents, such as screenshots and error logs, please upload them to this page. 

  • You will receive an email confirmation from AMD with your warranty claim number. AMD will then review your claim and contact you with further instructions.

  • After your computer system warranty has expired, you can submit a warranty request to AMD Customer Care.

AMD Warranty Period:

  • AMD Radeon graphics cards, which are backed by a 1-year warranty

  • AMD processors, chipsets, motherboards, SSDs, HDDs, and other AMD storage devices are all backed by a 3-year limited warranty

AMD Contact Information:

Phone Number

+1-408-749-4000

Contact Address

2485 Augustine Drive,
Santa Clara, California 95054, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming AMD warranty hassle-free.

What is covered under the AMD Warranty?

AMD warranty covers:

  • Material and workmanship defects
  • Free repair or replacement
  • Malfunctioning processors
  • Graphics cards displaying artifacts
  • Motherboards failing to post
  • Storage devices ceasing to function

What is NOT covered under the AMD Warranty?

AMD warranty excludes:

  • Modified products
  • Items not in their original packaging
  • Damage resulting from overclocking
  • Damage from power surges
  • Defects that occur over time

Products of AMD:

Our claim assistance covers all AMD products, including:

Product name
GPU Accelerators
Laptops
Vitis AI
Vitis HLS
Ryzen Z1 Series
Ryzen Threadripper

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of AMD logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of AMD.