• 12 Jul, 2023

If you're looking to get a warranty on AMD brand products, here's how to do it!

3 Simple Steps for AMD Warranty Claim:

Step 1:

  • To submit a warranty claim, you need to sign up and activate your account at the AMD Warranty Services Portal.

  • To create an account, please enter your personal information, including your email address and name. After submitting, you will receive a token number in your email.

  • Using the provided token number, you can set your password. Once your password is created, your account will be successfully created, and you will be logged in.

Step 2:

  • After logging in, you can locate a Warranty Return form to submit warranty claims for your AMD products.

  • Within this form, you will be required to provide your name and address details. Finally, click the 'Submit' button.

  • Upon signing in, you can initiate a warranty service by providing the necessary details.

Step 3:

  • In the Product Type, select the AMD product type you have. In the Category, select the Warranty. In the Subject, describe the AMD product issue you are experiencing.

  • In the Problem Description, provide additional information about the issue, such as the time it occurred, the steps you have taken to resolve the issue, and any errors you have encountered.

  • If you have any accompanying documents such as screenshots and error logs, please upload them to this page. Finally, click the Submit button.

  • You will receive an email confirmation from AMD with your warranty claim number. AMD will then review your claim and contact you with further instructions.

Phone Number

+1- 877-284-1566

Monday - Friday 10:00 - 18:00 (EDT)​​

Contact Address

Santa Clara,
California,
United States.

What is covered under the AMD Warranty?

AMD products are subject to a limited warranty of 3 years for material and workmanship defects. This warranty guarantees that AMD will provide free repair or replacement of the AMD product if it malfunctions within the 3 years warranty period. The AMD warranty provides coverage for a variety of issues, including a processor that malfunctions, a graphics card that exhibits artifacts, a motherboard that fails to post, and a storage device that ceases to function.

  • AMD Radeon graphics cards, which are backed by a 1 year warranty.

  • AMD processors, chipsets, motherboards, SSDs, HDDs, and other AMD storage devices are all backed by a 3 years limited warranty.

  • Certain AMD accessories, including power supplies, coolers, and other accessories, may be covered by a shorter warranty. Further information can be found in the product documentation.

What is NOT covered under the AMD Warranty?

The AMD warranty does not provide coverage for any damage caused by overclocking, power surges, physical impact, or liquid spills. The warranty does not include losses due to abuse, negligence, external factors, time-related defects, altered products, or products that are not in their original packaging.

About AMD

AMD is a famous company that makes computer parts. They started a long time ago and are really good at making processors. They make things that help computers run fast and look good. Lots of different people like their stuff, like people who play games, people who work on computers, and people who really love technology. AMD is great because they make things that are good quality but not too expensive, so lots of people like them.

Products of AMD

Ryzen 7 5800X Radeon RX 6900 XT Ryzen 9 5900X Radeon RX 6800 Ryzen 5 5600X Radeon RX 6700 XT Ryzen 3 5300X Radeon RX 6600 XT B550M Mortar Wi-Fi Wraith Prism Cooler

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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