3 Simple Steps for GE Lighting Warranty Claim:

Step 1:

  • The easiest way to claim the warranty is to keep in touch with the customer support team. Two forms are available for reporting product issues and asking questions about the products.

  • In the event that you contact them to ask questions about the products, you will receive answers or solutions within 7-10 business days.

Step 2:

  • Please be aware that your region and product may have additional requirements and steps. For further information, please refer to the GE Lighting warranty conditions.

  • The warranty is not considered eligible to be claimed if it is used outside of the United States, Alaska, Hawaii, and Canada.

Step 3:

  • Certain states may prohibit the exclusion or limitation of incidental or consequential damages, meaning the mentioned exclusion might not be applicable to you.

  • This warranty grants you particular legal rights, and you may also possess additional rights that vary depending on your location.

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Phone Number


Mon-Fri: 8am - 6pm(EST)

Contact Address

Nela Park, 1975 Noble Road,
Cleveland, OH-44112,

What is covered under the GE Lighting Warranty?

The extent of coverage provided by the GE Lighting warranty may differ based on the product and geographical location. In general, GE Lighting warranties address manufacturing defects and failures within the designated warranty timeframe. This commonly involves the repair or replacement of defective components or products.

  • 2-year limited warranty on switches, cameras, thermostats

  • 3-year limited warranty on smart bulbs, light strips

  • 5-year limited warranty on wafer downlights, recessed downlights, undercabinet fixtures

What is NOT covered under the GE Lighting Warranty?

The GE Lighting warranty usually excludes damages or malfunctions resulting from incorrect installation, misuse, abuse, accidents, alterations, or unauthorized repairs. Furthermore, it might not cover regular wear and tear, cosmetic damage, or problems arising from non-compliant usage, such as employing the product in environments with excessive heat, moisture, or voltage fluctuations.

About GE Lighting

For more than 130 years, GE Lighting has led the way in lighting technology. Now, with the support of Savant, GE Lighting's future shines brighter than ever. Embracing their parent company's mission, they are dedicated to delivering top-notch smart home experiences, offering innovative advancements in intelligent lighting to enrich lifestyles and promote wellness. GE Lighting remains committed to assisting you in crafting impeccably illuminated spaces and fostering intelligent, healthy environments for living, working, and leisure.

Products of GE Lighting

Shape Lights Plugs Cameras Sensors Switches Remotes Grow Light LED

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

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