The easiest way to claim the warranty is to keep in touch with the customer support team. Two forms are available for reporting product issues and asking questions about the products.
In the event that you contact them to ask questions about the products, you will receive answers or solutions within 7-10 business days.
Please be aware that your region and product may have additional requirements and steps. For further information, please refer to the GE Lighting warranty conditions.
The warranty is not considered eligible to be claimed if it is used outside of the United States, Alaska, Hawaii, and Canada.
Certain states may prohibit the exclusion or limitation of incidental or consequential damages, meaning the mentioned exclusion might not be applicable to you.
This warranty grants you particular legal rights, and you may also possess additional rights that vary depending on your location.
2-year limited warranty on switches, cameras, thermostats
3-year limited warranty on smart bulbs, light strips
5-year limited warranty on wafer downlights, recessed downlights, undercabinet fixtures
Nela Park, 1975 Noble Road,
Cleveland, OH-44112,
USA.
The extent of coverage provided by the GE Lighting warranty may differ based on the product and geographical location. In general, GE Lighting warranties address manufacturing defects and failures within the designated warranty timeframe. This commonly involves the repair or replacement of defective components or products.
The GE Lighting warranty usually excludes damages or malfunctions resulting from incorrect installation, misuse, abuse, accidents, alterations, or unauthorized repairs. Furthermore, it might not cover regular wear and tear, cosmetic damage, or problems arising from non-compliant usage, such as employing the product in environments with excessive heat, moisture, or voltage fluctuations.
Our claim assistance covers all GE Lighting products, including:
| Product name |
|---|
| Shape Lights |
| Plugs |
| Cameras |
| Sensors |
| Switches |
| Remotes |
| Grow Light LED |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GE Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GE Lighting.