3 Simple Steps for AT&T Warranty Claim

Step 1:

• Ensure that all relevant documents are kept with you at all times. This includes the receipt for the purchase, the product serial number, and any other necessary documents.

• Open a web browser to AT&T's website and search for a section that offers customer service or assistance. Within this section, look for warranty information pertaining to the product. This may be within a particular product category or within a general 'Warranty' section.

• Once you have located the warranty information, make sure to familiarize yourself with its terms and conditions, including eligibility requirements and deadlines. Additionally, locate a registration form located on the website, either as a separate form or as part of a warranty information page.

Step 2:

• On the website, locate a registration form. This form may be separate from the warranty information page or part of the same page. Submit the necessary information, including your personal information, contact details, product details (including model and serial numbers), and proof of purchase.

• Verify the accuracy of the information provided in the registration form. Finally, click on the Submit or Register button to submit your warranty registration details to AT&T.

Step 3:

• Once the registration form has been submitted, you will receive a confirmation email or text message informing you that you have been approved for the warranty. Please save a copy of this message or text for future reference.

• If the confirmation email or text includes any additional information or requirements, ensure that you adhere to them. Additionally, ensure that all relevant documents, such as purchase receipts, warranty confirmations, and more, are kept in a secure location. 

• If any issues arise during the warranty registration process or if you have any questions regarding the warranty, please do not hesitate to reach out to AT&T customer support. They are available to answer any questions you may have and provide guidance and solutions to address any concerns.

AT&T Warranty Period:

• 12-month warranty on USB cable and charger

• 24-month warranty on phones

• 2-year limited warranty on AT&T TV™ device