• 11 Jul, 2023

In order to register and file a claim for AT&T's warranty, please complete the following steps.

3 Simple Steps for AT&T Warranty Claim:

Step 1:

  • Ensure that all relevant documents are kept with you at all times. This includes the receipt for the purchase, the product serial number and any other necessary documents.

  • Open a web browser to AT&T's website and search for a section that offers customer service or assistance.

  • Within this section, look for warranty information pertaining to the product. This may be within a particular product category or within a general 'Warranty' section.

  • Once you have located the warranty information, make sure to familiarize yourself with its terms and conditions, including eligibility requirements and deadlines.

  • Additionally, locate a registration form located on the website, either as a separate form or as part of a warranty information page.

Step 2:

  • On the website, locate a registration form. This form may be separate from the warranty information page or part of the same page.

  • Submit the necessary information, including your personal information, contact details, product details (including model and serial numbers) and proof of purchase.

  • Verify the accuracy of the information provided in the registration form.

  • Finally, click on the Submit or Register button to submit your warranty registration details to AT&T.

Step 3:

  • Once the registration form has been submitted, you will receive a confirmation email or text message informing you that you have been approved for the warranty. Please save a copy of this message or text for future reference.

  • If the confirmation email or text includes any additional information or requirements, ensure that you adhere to them. Additionally, ensure that all relevant documents, such as purchase receipts, warranty confirmations, and more, are kept in a secure location. 

  • If any issues arise during the warranty registration process or if you have any questions regarding the warranty, please do not hesitate to reach out to AT&T customer support. They are available to answer any questions you may have and provide guidance and solutions to address any concerns. 

  • For any issues that arise from the warranty, such as the development of a defect or the need for service covered by the warranty, please consult the warranty documentation for further information

Phone Number


Place a call to get more support for warranty claim

Contact Address

Whitacre Tower,
Downtown Dallas,

What is covered under the AT&T Warranty?

AT&T brand warranties are designed to provide coverage for material and workmanship defects for a specified amount of time. These warranties may include the option to repair or replace the product, provided that certain conditions and restrictions are met.

  • AT&T offers a 2 years warranty on a variety of phones, including Alcatel VoltATM, CalypsoTM and CalypsoTM,

  • Cingular Flex and Fusion® Z models, MaestroTM Max,

  • MaestroTM Plus models, Motivate and Motivate 2 models, and Turbo Hotspot 2 models.

  • AT&T provides a 1 year warranty on the USB cable and charger, as well as Other accessories, if included in the box.

What is NOT covered under the AT&T Warranty?

The warranty is not intended to cover damages incurred as a result of misuse, accident, or unauthorized modification. For more information and terms, please refer to the official warranty documentation provided by AT&T or contact AT&T customer service.

About AT&T

AT&T is one of the most renowned telecommunications brands in the world, with a long history spanning more than a century. It is renowned for its comprehensive network coverage and dependable connectivity, and has become a well-known name in the U.S. and beyond. AT&T is committed to innovation, and has introduced new technologies such as 5G, which enable faster speeds and improved customer experiences. With a wide variety of services and a focus on customer service, AT&T is continuing to lead the way in communication and connectivity.

Products of AT&T

Mobile Services broadband internet connections Home Phone Services telecommunications

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

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