Any defective product can be claimed within the defined warranty period. There are two methods in practice for this purpose.
You can take the product to the original place of purchase. The retailer will examine the product and send it to the Quality Assurance Department of Skechers.
Please mail the product with your contact information, the reason for the claim, a receipt with the date of purchase, and the case number (if you have one).
During the warranty process, Skechers may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
Another method is contacting their support through the directions on the “Order & Returns” page.
They will provide you with a FREE printable UPS return label through which you will have to ship the product with the above-mentioned details.
If you have any confusion about making a return to Skechers, kindly read this article: Skechers Return Policy.
You can always reach out to their customer support for your queries and concerns. They will put their best efforts into getting it resolved as soon as possible.
They have a contact form for your convenience, so you can contact them and get prompt responses.
Your personal details along with the subject and description of your contact have to be provided in the contact form.
Skechers provides you with account creation options. This will make you a member of their website, which provides you access to exclusive offers and benefits.
This can be done by providing your name, current email address, and password along with a strong password.
45-Day Return Policy
Extended 90-Day Return Policy For Plus Members
6 Month to 1-Year Manufacturer Warranty
2-Year Skechers Warranty Period For Specific Products
For further info, Kindly Get in touch with Skechers via this email.
USA:Other Countries
Mon-Fri 6am - 7pm (PT), Sat: 7am - 4pm (PT)
Other Countries
Mon-Fri 9am - 5pm (EST)
India:Mon-Sat 10am - 7pm (IST)
Singapore:Mon-Fri 9am - 6pm
9am - 6pm
29800 Eucalyptus Ave, Rancho Belago, CA - 92555
Other Countries
CT3 Centrium, Griffiths Way, St Albans, Hertfordshire - AL1 2RD
Australia:2/64 Balmain Street, Cremorne VIC - 3121
India:Unit No. G1, Ground Floor, Fulcrum A wing, CTS No. 48 Sahar Road, next to Hyatt Regency, Andheri East, Mumbai, Maharashtra - 400099
Germany:Waldstr. 66, 63128 Dietzenbach
Singapore:45 UBI ROAD 1 #03-01, Singapore- 408696
Malaysia:Suite 18.02-08, Level 18, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, 55188 - Kuala Lumpur
If you are having trouble contacting Skechers, submit a claim here.
Skechers Warranty is valid for:
Skechers Warranty policy will void:
Our claim assistance covers all Skechers products, including:
Product name |
---|
Men’s Shoes |
Elite 5 Arch Fit Waterproof Golf Shoe |
Go Golf Max 3 Golf Shoes |
Energy Afterburn Lace-Up Sneaker |
Women’s Shoes |
Bobs Squad Chaos Sneaker |
Canvas Shoes |
Kid’s Shoes |
Athletic Shoes & Sneakers |
Hands Free Slip-ins |
Canvas Shoes |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Skechers logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Skechers.