• 21 Sep, 2023

Checking for the best way to claim Conn’s warranty? Here is the best procedure!

3 Simple Steps for Conn's Warranty Claim:

Step 1:

  • You can easily create a user account on their website by providing your first name, last name, email address, phone number and a strong password. It will be very useful for you as a customer to have data of your products purchased from Conn’s.

  • Warranty Valet can be the best solution for you to store the warranty details of all your products purchased since they don’t practice registering the products.

Step 2:

  • Any defective product can be easily claimed if it is eligible for the warranty. It has to be reviewed before submitting the claim or service to resolve any minor issue. This will save you a lot of time.

  • You will always have to schedule a service appointment for your product. They maintain a dedicated page for this purpose. Your last name, phone number, zip code and house number are enough to do it.

  • Please have a copy of the invoice which is the proof of purchase along with merchandise that includes the original box, packaging, all manuals and accessories.

  • Their team will evaluate the product and let you know about further processes and proceedings to complete the claim successfully.

Step 3:

  • Conn’s has a diverse support team with special teams dedicated for each type of issue and concerns you might have with their products. This includes checking order status, product repair service, general customer service, paying your bill and much more.

  • They also maintain pages to educate you on exciting plans they maintain exclusively for their customers. This will help you save money through offers and discounts.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8 AM - 8 PM (CT), Sat: 8 AM - 6 PM(CT) & Sun: 10 AM - 6 PM(CT)

Contact Address

Conn's Home Plus Corporate Office
2445 Technology Forest Blvd Suite 800,
The Woodlands, TX 77381,
United States

What is covered under the Conn's Warranty?

Since Conn’s deals with a variety of products of various types. Each has a predefined warranty plan according to its usage and specifications. Each of them is warranted to be free from material and workmanship defects for the period promised in the warranty plan. Conn’s at the sole discretion will replace the product if it is claimed and found genuinely defective when used under normal use and maintenance. You will have consumer rights in the process along with other specific rights that may change from one place to the other.

  • 3-Day Return Period: Gaming System Bundles (available for exchange only if merchandise is defective).

  • 7-Day Return Period: ACs (new & unused condition), Soundbars, Headphones, Speakers, TV Mounts, Cables & Electronics Accessories

  • 14-Day Return Period: TVs, Computers, Laptops & Computer Accessories.

  • 30-Day Return Period: Small and Major Appliances, Fitness Equipment & All Other Items.

What is NOT covered under the Conn's Warranty?

Like any other warranty plan, Conn’s also has limitations on their warranty plan. Damages and defects that are due to normal wear and tear, misuse, using the product in a manner that is not advised by their guidelines, no proper care and maintenance are always rejected in the claim. Additionally, any defect that is not under the control of Conn’s like Acts of God, accidents and a myriad of other factors are also excluded from the claim.

About Conn's

Conn’s HomePlus is a beloved retailer among many people. They have specialty in dealing with home goods including appliances, furniture and consumer electronics. They are aimed at elevating home life to home love. Customer First, Boundless Optimism, Excellence, Integrity and Belonging are the core values they have in their service. They thrive in the competition because of their high-quality products that inspire, financing that liberates, and a shopping experience like no other. If you are about to buy something for your home, Conn’s can be the best choice!

Products of Conn's

Appliances Furniture Consumer Electronics Outdoor Products

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Conn's logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Conn's.