• 28 Nov, 2023

Here are the steps to commence a warranty claim with Roberts Radio.

3 Simple Steps for Roberts Radio Warranty Claim:

Step 1:

  • Since there is no method for product registration for the Roberts Radio, you can use two means of contacting the customer service team. You might encounter delays in peak periods.

  • The form found on the page provides fields such as name, email address, purchase date, model, and order number, along with some additional fields to be filled out. A maximum size of 256 Mb is allowed to upload the photo either in gif, jpg, png, or pdf format.

Step 2:

  • The return policy for incorrect goods applies to products received in unsuitable condition, and they should be returned to the manufacturer within 28 working days in their original packaging without being used.

  • You must return the products within 14 days of receiving your product which did not meet your expectations. You will be provided with an additional 14 days when you inform them about the return for the refund to be credited.

  • All returned products are thoroughly inspected to confirm that the products are in good condition. Do not forget to attach the confirmation of your order, which is necessary to process your refund.

Step 3:

  • When returning defective items, it is essential to adhere to the provided return guidelines outlined. Failure to meet these criteria could lead to your return not being eligible for a refund or replacement.

  • Every product in their inventory is accompanied by a standard manufacturing guarantee, ensuring you receive a free-of-charge repair or, in certain cases, a replacement.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

hello@robertsradio.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+44 03330 142505

Mon-Fri: 8:30am - 4:30pm

Contact Address

Hanworth Lane,
Chertsey-KT16 9JX,
United Kingdom.

What is covered under the Roberts Radio Warranty?

All products provided by the manufacturer come with a warranty, guaranteeing freedom from defects for the duration specified on the product packaging from the date of purchase. This warranty does not impact your statutory rights as a consumer.

  • 2-year warranty

What is NOT covered under the Roberts Radio Warranty?

The warranty does not cover products damaged as a result of wear and tear, intentional damage, accidents, negligence by you or any third party, use contrary to their recommendations, failure to follow their instructions or any alterations or repairs conducted without their approval.

About Roberts Radio

Since 1932, Roberts Radio has been dedicated to crafting audio products that offer more than just a listening experience. Recognizing that a product's aesthetic, tactile, and auditory qualities can profoundly impact daily listening, mood-setting, and home styling, they ensure that each Roberts Radio product is designed to be seen, touched, and heard. From the iconic fifties-style Revival retro range to state-of-the-art wireless speakers, they continually strive to marry exceptional sound quality with an appealing design. The Planet Mark certification, reflecting their commitment to reducing carbon emissions, marks a significant step in the right direction on their ongoing and dedicated journey.

Products of Roberts Radio

Radios Clock Radios Smart Radios Retro Radios Kitchen Radios

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Roberts Radio logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Roberts Radio.