3 Simple Steps for Hive Home Warranty Claim

Step 1:

• To initiate your warranty claim, You must have an account, which means the registration of your product, that enables you to manage the Hive products from your gadgets such as mobile, tablet, or laptop.

• Your name, email address, mobile number, home address, and preferred contact method to get you back are needed for account creation.

Step 2:

• The account section in the Hive app or the official website is for making returns and ordering products. A 14-day time duration is provided to return products purchased on the website or over the phone.

• When you are considering returning the Hive product installed by their expert partner engineers, inform them via webchat within 14 days of installation. An engineer will visit your home to uninstall the Hive kit.

• You should follow the return policy when returning products received from the retail shop owners who collaborated with the manufacturer.
  

Step 3:

• Prior to contacting the customer support team, they have provided the subjects to be selected, and when you scroll down, topics related to the product guides, FAQs, and the Hive community are accessible.

• As you click on any one of the subjects, you can see guidance to rectify your problems, whether it be written instructions or contact details of the team.

• During the warranty process, Hive Home may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
  

Hive Home Warranty Period:

• 1-year guarantee on all Hive products