3 Simple Steps for Pottery Barn Warranty Claim

Step 1:

• As Pottery Barn does not have proper registration for the warranty claiming process, contacting customer support is the one-stop solution for Pottery Barn warranty claims.

• You can contact Pottery Barn customer service using the contact number provided below.
  

• You need your order number and postal code to check the status of the products you've ordered. Creating an account will help you see your order history.

Step 2:

• Initiate the return process by providing them with some information, and they'll generate a UPS shipping label for you to take to a UPS drop-off point.

• Safely package your item(s) in the original manufacturer's box, ensuring adequate packing material to protect them during transit.

• After 30 days, your item will be returned to the store floor or warehouse, as applicable.

• If you made your purchase using a credit card, the amount of your purchase will be credited back to the same credit card used for payment.  Depending on the reason for the return, the customer may be responsible for the return shipping costs.

• To print shipping labels for returns processed online within the past 7 days, it's crucial to have the return reference number and postal code. 

• If you have any confusion about making the return to Pottery Barn, kindly read this article: Pottery Barn Return Policy.

Step 3:

• Pottery Barn's customer service values your feedback and welcomes your input.

• Feel free to share your thoughts on how they can enhance your shopping experience or to inquire about specific details regarding your order.

• Pay a visit to the website, which describes their warranty, return and exchange, and shipping policies.

Pottery Barn Warranty Period:

• Pottery Barn offers a 30-day money-back guarantee