How to claim CASETiFY Warranty?

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3 Simple Steps for CASETiFY Warranty Claim:

Step 1:

• You should provide your name, email, inquiry type, order number (if available), the type of inquiry you would like to ask, and the message you want to convey. Images must be uploaded.

• For all kinds of queries contact CASETiFY customer support whether it is about returns and exchanges, delivery and shipping, promotions, billing, products, and orders.

Step 2:

• If you plan to start the return process for your item(s), please get in touch with customer support within 10 days of receiving your order and provide the reason for your return followed by their instruction to return the product. Products that are returned without prior intimation may have the chance to get rejected.

• Refunds for returns will be issued to your original payment method. Please note that shipping fees and express shipping fees are non-refundable.

• Customers have the sole responsibility when they send the return packages until it is obtained by the CASETiFY team.

Step 3:

• If any faults are found on the products, take pictures of the items and contact them without giving a second thought within ten days of receiving your order.

• Every case undergoes a personalized quality check by a member of Team CASETiFY before it's shipped, guaranteeing you receive nothing but the finest. They provide a satisfaction guarantee for their invaluable customers.