3 Simple Steps for Scuf Gaming Warranty Claim

Step 1:

• Contact customer support to claim the SCUF warranty. For order status, repair, general information, and payment methods, they have the responsibility to answer your questions.

• The customer support page covers a wide range of topics, including frequently asked questions, product manuals, and troubleshooting information.

Step 2:

• You can request a return for your controller within 30 days from the date of delivery.

• It's important to be aware that there is a 15% restocking fee for custom products when returned, except for pre-configured controllers, which are exempt from this fee.

• Nonetheless, if a returned item is determined to be defective, the restocking fee will not be applicable. 

• You will receive reimbursement for delivery fees or SCUF will consider the return of opened items solely under circumstances where they exhibit faults or were mistakenly supplied.

• For returns, your name, seal of approval number, and a detailed explanation of why your controller needs servicing should be submitted.
  

Step 3:

• The SCUF team is fully devoted to helping you discover solutions. If you have any questions about the products or services, please feel free to call them directly.

• You can find them through support tickets or Email and social media. Even if you are about to ask questions you will have to submit a request.

Scuf Gaming Warranty Period:

• 3-month limited warranty on game controllers

• 6-month limited warranty on controllers or accessories

• 1-year limited warranty

• 2-year limited warranty on headsets