3 Simple Steps for Nike Warranty Claim

Step 1:

• Nike has two options for customers to file a warranty claim. You can either return the products directly to the original place of purchase or claim your warranty on the official Nike website if you cannot visit the store or were referred to Nike by the retailer.

• When returning the products, the label, hang tag, or warranty card sent with them must be included with the return details.

• For return and to monitor the status of your order, your order number and email address will be required.

Step 2:

• Returns must be initiated within 60 days of an online order delivery or a store purchase.

• You can return the products, including custom Nike sneakers. Importantly, Nike members won't incur any charges for this return.

• Products must be returned in unworn and unwashed condition to qualify for in-store credit at the current price or for an exchange.

• Products bought from Nike clearance stores are non-returnable and non-exchangeable, except in the case of defects or flaws. The Nike clearance stores are not the right place to return the items received at other Nike stores or online.

• If you have any confusion about making a return to Nike, kindly read this article: Nike Return Policy.
  

Step 3:

• Nike’s customer support team provides assistance across categories such as shipping, delivery, returns, membership, and warranty. You can also ask them questions related to the Nike 2-year warranty.

• Feel free to reach out to them without hesitation. They are ready and eager to assist with your Nike shoes claim.

• If you’re returning shoes due to improper fit or a change of mind, please follow Nike's 60-day return policy.

Nike Warranty Period:

• Nike offers a 2-year warranty

Real Experiences with Nike Warranty Claims:

Typical Processing Time: Based on real customer experiences, Nike warranty claim processing time is usually around two weeks from the date of initiation.

Reason for Common Delays: Nike warranty claims can sometimes be delayed due to extended inspection times, shipping delays, or errors in the way the claim was filed.

Helpful Tip to make the claim easier: To make your Nike warranty claim go more smoothly, start by checking the manufacturing date on your item’s tag and be sure to take clear photos of the defect.

Required Documents for Your Nike Warranty Claims:

• Product Purchase Location/Website

• Proof of purchase (invoice or receipt)

• Product Style (this information can be on the label sewn onto the underside of the tongue)