Step 1:

  • The customer support team that deals with solving technical problems should be contacted to file a complaint about warranty-related issues or something else of technical difficulties.

  • While you are going to contact the right expert, they will request you to produce the Service Tag or Express Service Code which must be shown at the time of calling them.

Step 2:

  • Dell has a fixed time limit of thirty days from the invoice date, which will be enough for customers to send back the products in their original packaging, in as-new condition, along with any media, documentation, and any other items.

  • Dell sends a credit return authorization (CRA) number for the returns that are approved. Dell will bear the cost of return shipping labels for the defective products during the warranty period.

  • If you have any confusion about making a return to Dell, kindly read this article: Dell Return Policy.

Step 3:

  • The four steps include product identification, enrollment, confirmation, and clicking the confirmation button after ensuring the provided information is correct. On your right, there is an option to transfer ownership if you would like to do so.

  • The listed benefits following the product registration are fast and efficient support, expedited diagnostics, and essential product updates.

Dell Warranty Period:

  • 30-day return policy

  • 1, 3, 5, or 10-year limited warranty

Dell Contact Information:

Phone Number

+1-800-624-9896

24/7

Contact Address

1 Dell Way,
Round Rock, TX-78664,
USA.

Chat or Submit a Claim

If you are having trouble contacting Dell, submit a claim here.

What is covered under the Dell Warranty?

Dell warranty applies to:

  • Material and workmanship defects
  • Repair or replacement of faulty components

What is NOT covered under the Dell Warranty?

Dell warranty does not apply to:

  • Unauthorized modifications
  • Third-party repair services
  • Software malfunctions
  • Consumable components
  • Cosmetic damage
  • Damage from mishandling

Products of Dell:

Our claim assistance covers all Dell products, including:

Product name
XPS Laptops
Vostro Laptops
Chromebook Laptops
Curved Monitors
Gaming Desktops
Alienware Laptops
Inspiron Laptops
Keyboards
Printers
Scanners

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dell.