The customer support team that deals with solving technical problems should be contacted to file a complaint about warranty-related issues or something else of technical difficulties.
While you are going to contact the right expert, they will request you to produce the Service Tag or Express Service Code which must be shown at the time of calling them.
Dell has a fixed time limit of thirty days from the invoice date, which will be enough for customers to send back the products in their original packaging, in as-new condition, along with any media, documentation, and any other items.
Dell sends a credit return authorization (CRA) number for the returns that are approved. Dell will bear the cost of return shipping labels for the defective products during the warranty period.
If you have any confusion about making a return to Dell, kindly read this article: Dell Return Policy.
The four steps include product identification, enrollment, confirmation, and clicking the confirmation button after ensuring the provided information is correct. On your right, there is an option to transfer ownership if you would like to do so.
The listed benefits following the product registration are fast and efficient support, expedited diagnostics, and essential product updates.
30-day return policy
1, 3, 5, or 10-year limited warranty
1 Dell Way,
Round Rock, TX-78664,
USA.
Dell warranty applies to:
Dell warranty does not apply to:
Our claim assistance covers all Dell products, including:
Product name |
---|
XPS Laptops |
Vostro Laptops |
Chromebook Laptops |
Curved Monitors |
Gaming Desktops |
Alienware Laptops |
Inspiron Laptops |
Keyboards |
Printers |
Scanners |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dell.