Step 1:

  • One must register first to claim the JBL warranty. If you don’t have a JBL account, create one as the first step.

  • Fill in all the necessary details without errors. Importantly, the serial number will be unique for each product and found mostly at the bottom of the pack.

  • Have an image copy of your purchase receipt along with a quality image of the product for uploading.

  • Enter the purchase date in the respective tab. Your product is now ready to be found on the warranty claim tab.

Step 2:

  • Next is the warranty request process. JBL processes your claim only after you apply with the appropriate details using the warranty claim link provided.

  • You can also complete the JBL warranty claim by contacting the customer support team.

  • The mandatory details to be included are first and last name, city, state, postal/zip code, phone number, email address, product, and serial number, along with the place of purchase and the details of the issue. 

Step 3:

  • JBL has a great support team who can help you with any concerns. Read their customer support guidelines to know more about what they offer.

  • The specialty of the team is that they have dedicated teams for each type of customer query, like warranty requests, return products, order status, product personalization, and much more.

JBL Warranty Period:

  • JBL offers a 1-year warranty

JBL Contact Information:

Email Support

[email protected]

Phone Number

+1-800-336-4525

Mon - Fri: 9 am - 11 pm (ET) Sat - Sun: 9 am - 5 pm (ET)

Contact Address

8945 Quartz Avenue,
Northridge, CA 91324, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming JBL warranty hassle-free.

What is covered under the JBL Warranty?

JBL warranty is applicable to:

  • Purchases made via authorized resellers
  • Country of purchase
  • Material and workmanship defects

What is NOT covered under the JBL Warranty?

JBL warranty will no longer be valid for the following:

  • Lack of proper care and maintenance
  • Unauthorized modifications
  • Improper use
  • Accidental damages

Products of JBL:

Our claim assistance covers all JBL products, including:

Product name
Speakers
Sub Woofers
Home Theaters
Headphones
Sound Bars

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of JBL logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of JBL.