Step 1:

  • Initiating the LG warranty claim begins with requesting a repair to LG. Log in to your My LG Account and request the repair with the details of the product which is already registered on your account. 

  • Product details like model, and serial number along with place, and date of purchase and price of the product are the details to be provided mandatorily.

Step 2:

  • LG has various methods for you to communicate their support for all kinds of doubts and concerns.

  • You can easily chat with them using LG Chat, and social media handles and can easily jump into a call with them for the purpose.

  • Emailing can be done through the well-constructed contact form on their website.

Step 3:

  • The product’s model number, category, and your personal details along with the subject and detailed explanation of your issue must be mentioned in the form.

  • They also have dedicated pages for the help library, manual, and documents, software, and drives, find a service center, and track the repair along with various other necessary options.

  • During the warranty process, LG may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 2 years, 3 years, or 5 years.

LG Warranty Period:

  • 30-Day Return Policy

  • Home Electronics: 2–3 Year Warranty For Labor & Parts

  • PTAC: 5-Year Sealed System Warranty

LG Contact Information:

Phone Number

USA:
+1-800-243-0000

Mon-Fri 8am - 9pm (ET)

Other Countries

UK:
+44-0344-847-5454

Mon-Fri: 9am - 6pm, Sat: 9am - 4pm

Canada:
+1-888-542-2623

India:
+91-08069379999

24/7

Germany:
+49-6196-7883000

Mon-Fri 9am - 6pm, Sat 10am - 4pm

Malaysia:
+60-1300-822-822

Mon-Fri 9am - 6pm, Sat 9am - 1pm

UAE:
+971-800-54

Contact Address

USA:

111 Sylvan Ave, Englewood Cliffs, NJ 07632

Other Countries

UK:

Velocity 2, Brooklands Drive, Weybridge KT13 0SL

Canada:

20 Norelco Drive, North York, ON M9L 2X6

Australia:

Level 44, 6-8 Parramatta Square, 10 Darcy Street. Parramatta, NSW 2150

India:

Plot No. 51, Surajpur - Kasna Road, Udyog Vihar, Greater Noida, UP 201306

Chat or Submit a Claim

Let Warranty Valet assist you in claiming LG warranty hassle-free.

What is covered under the LG Warranty?

LG warranty covers:

  • Material and craftsmanship defects
  • The original purchaser
  • Repair or replacement

What is NOT covered under the LG Warranty?

LG warranty does not cover:

  • Power failures
  • Inadequate electrical service
  • Commercial use
  • Unapproved accessories, components, or consumable cleaning products
  • Original serial numbers have been removed, altered
  • Improper care, installation, repair, or maintenance

Products of LG:

Our claim assistance covers all LG products, including:

Product name
Appliances
TV & HomeTheatre
Audio
Computing

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LG logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of LG.