Initiating the LG warranty claim begins with requesting a repair to LG. Log in to your My LG Account and request the repair with the details of the product which is already registered on your account.
Product details like model, and serial number along with place, and date of purchase and price of the product are the details to be provided mandatorily.
LG has various methods for you to communicate their support for all kinds of doubts and concerns.
You can easily chat with them using LG Chat, and social media handles and can easily jump into a call with them for the purpose.
Emailing can be done through the well-constructed contact form on their website.
The product’s model number, category, and your personal details along with the subject and detailed explanation of your issue must be mentioned in the form.
They also have dedicated pages for the help library, manual, and documents, software, and drives, find a service center, and track the repair along with various other necessary options.
During the warranty process, LG may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 2 years, 3 years, or 5 years.
30-Day Return Policy
Home Electronics: 2–3 Year Warranty For Labor & Parts
PTAC: 5-Year Sealed System Warranty
Mon-Fri 8am - 9pm (ET)
Other Countries
Mon-Fri: 9am - 6pm, Sat: 9am - 4pm
Canada:24/7
Germany:Mon-Fri 9am - 6pm, Sat 10am - 4pm
Malaysia:Mon-Fri 9am - 6pm, Sat 9am - 1pm
UAE:111 Sylvan Ave, Englewood Cliffs, NJ 07632
Other Countries
Velocity 2, Brooklands Drive, Weybridge KT13 0SL
Canada:20 Norelco Drive, North York, ON M9L 2X6
Australia:Level 44, 6-8 Parramatta Square, 10 Darcy Street. Parramatta, NSW 2150
India:Plot No. 51, Surajpur - Kasna Road, Udyog Vihar, Greater Noida, UP 201306
LG warranty covers:
LG warranty does not cover:
Our claim assistance covers all LG products, including:
Product name |
---|
Appliances |
TV & HomeTheatre |
Audio |
Computing |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LG logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of LG.