Step 1:

  • Submit a request form by selecting 'Warranty' as the request type, providing your product's name or model number, explaining the issue you are experiencing with the product, and including your contact details.

  • Kindly submit to get a response from the brand for your product.

Step 2:

  • Once you have submitted the Black + Decker warranty claim form, you will receive a confirmation email.

  • Upon receiving the email, you can provide any additional comments by replying directly to the email.

  • Sending additional details will assist the support staff in effectively addressing your issue.

  • After reviewing your issue, customer service representative will contact you.

Step 3:

  • When the staff contacts you, be sure to explain the problem you are having with your Black + Decker product in detail. Give particular information on the issue, the time it happened, and any troubleshooting actions you have previously tried. Include the model and serial number of your product.

  • The customer service representative will guide you through the Black + Decker warranty claim process. They may ask additional questions, request further documentation, or provide instructions for returning the product or arranging repairs. Follow their instructions carefully to ensure a smooth resolution.

Black + Decker Warranty Period:

  • The Black and Decker products are covered by a 2 year Limited Warranty. This warranty guarantees that the product is free from material or craft defects for a 2 year period beginning on the day of purchase.

Black + Decker Contact Information:

Email Support

[email protected]

Phone Number

+1-800-544-6986

Mon-Fr: 8am-5pm ET

Contact Address

701 E Joppa Rd Towson,
Maryland ,
U.S.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Black + Decker warranty hassle-free.

What is covered under the Black + Decker Warranty?

Black + Decker offers warranty coverage for their products, typically covering defects in materials or workmanship for a specified period. However, warranty coverage may vary depending on the specific product.

What is NOT covered under the Black + Decker Warranty?

If you have a Black and Decker product, it won't be covered by the warranty. This includes anything that's been manipulated or modified, damaged by abuse, neglect, abuse, or accident, dropped, crushed, or bent, water, moisture, firmware updates, incompatible products or accessories, or bought from an unauthorized retailer. It also won't cover application services from Black and Decker, third-party services, or wear and tear on your device.

Products of Black + Decker:

Our claim assistance covers all Black + Decker products, including:

Product name
Vacuums
dustbuster® blast™ 8V MAX* Cordless Handheld Vacuum
dustbuster® AdvancedClean™ Cordless Handheld Vacuum
SUMMITSERIES™ Select Cordless Stick Vacuum Cleaner
POWERSERIES™ Extreme™ Pet Cordless Stick Vacuum Cleaner
dustbuster® FLEX™ Cordless Handheld Vacuum
dustbuster® POWERCONNECT™ Cordless Handheld Vacuum
SUMMITSERIES™ Select Cordless Stick Vacuum Cleaner
SUMMITSERIES™ Select Cordless Stick Vacuum Cleaner

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Black + Decker logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Black + Decker.