In order to register an Adidas product for warranty claims, it is necessary to locate the original purchase receipt.
To do this, one must visit the Adidas official website or navigate to the warranty registration page.
Alternatively, an existing Adidas account can be used to create an account and register for a warranty.
The warranty lasts for either the lifetime of the product or up to five years
Once logged in, the warranty registration page will prompt the user to select the product category of the product they wish to register for.
Input the necessary information regarding the product, including the product name and model number, as well as the purchase date.
Provide your personal information, such as name, contact details, and address, and upload a clear copy of the initial purchase receipt.
Make sure that the receipt includes all the necessary information, including the date of the purchase, the store's name, and the product description.
Review all the information provided to ensure that it is accurate. Finally, submit the warranty registration form.
If you have any confusion about making a return to Adidas, kindly read this article: Adidas Return Policy.
The time period for Adidas return policy is 30 days from the date of purchase.
Upon completion of the registration process, Adidas will send you a confirmation email confirming the warranty registration.
This email should be kept as evidence of the registration process and for any subsequent Adidas warranty claim.
It is recommended to contact Adidas customer support if any further requirements or steps are required that are specific to your area or product category.
If the soles of your shoes are damaged due to high heat, coming apart, peeling off, blowing out, or detaching, Adidas will repair them, advise you on how to return them or provide a refund according to the return or warranty policy.
Adidas provides a lifetime warranty for backpacks and duffel bags
Adidas products manufactured or purchased within the last six months are eligible for returns
Other Countries
Mon-Sun 5:00am - 8:00pm (PT)
Other Countries
Mon-Fri 8am - 10pm, Sat & Sun: 9am - 9pm
Canada:Mon-Fri 8am - 7pm (ET)
Australia:Mon-Fri 8am - 6pm, Sat 8am - 5pm
India:Mon-Sun 8am - 8pm
Ireland:Mon-Fri 8am - 9pm, Sat & Sun: 9am - 5pm
Germany:8am - 8pm, Sat & Sun 9am - 7pm
UAE:Mon-Fri: 10am - 6pm
Singapore:Mon-Sat 9am - 9pm
Malaysia:Mon-Sat 9am - 9pm
5055 N Greeley Ave, Portland, Oregon - 97217
Other Countries
Pepper Road, Hazel Grove Stockport, Cheshire - SK7 5SA
Canada:8100, Highway #27, Woodbridge, Ontario - LN4 3N2
Australia:Level 6, 65 Dover Street, Cremorne, VIC - 3121
India:Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana - 122001
Ireland:Unit C1, Nangor Road Business Park, Nangor Road, Clondalkin, Dublin 12, 662860
Germany:Adi-Dassler-Str.1, 91074, Herzogenaurach
UAE:Dubai Design District, Building No. 2, Level 4, P.O BOX 32512, Dubai
Singapore:109 North Bridge Road, #09-21, Singapore - 179097
Malaysia:19-1, The Bousteador, No.10, Jalan PJU 7/6, Mutiara Damansara, 47800 Petaling Jaya, Selangor
If you are having trouble contacting Adidas, submit a claim here.
Adidas warranty covers:
The Adidas warranty does not cover:
Our claim assistance covers all Adidas products, including:
| Product name |
|---|
| Shoes |
| Sneakers |
| Slides |
| Sandals |
| Soccer Boots |
| Hiking Shoes |
| Basketball Shoes |
| Running Shoes |
| Clothes |
| Hoodies |
| Pants |
| Jackets |
| Jerseys |
| Fleece |
| Tracksuits |
| Sweatshirts |
| Shorts |
| T-Shirts |
| Skirts |
| Bags |
| Backpacks |
| Hats |
| Socks |
| Water Bottles |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Adidas logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Adidas.