3 Simple Steps for EcoSmart Warranty Claim

Step 1:

• Registration is in two different forms for guests and contractors. Guest registration has five stages to be completed. The first stage involves entering the serial number. By clicking the next button, it proceeds to further stages.

• The form to verify the warranty provided by Ecosmart needs you to present the serial number, last name, and postal code of the homeowner.
  

Step 2:

• A time period of 30 days from the purchase date is allocated for both the installation of the heater and the registration of the warranty, which should be postmarked unless otherwise approved.

• The troubleshooting guides are available and can be helpful when diagnosing product problems and searching for optimal solutions.
  

Step 3:

• Remember to read EcoSmart's warranty terms and conditions for further information and any extra criteria for filing a claim.

• It's always advisable to contact their support team and file the issues in your product to claim the warranty at ease.

• If your warranty claim does not qualify for coverage, EcoSmart will issue a repair or replacement estimate. You will then have the option to choose to repair or replace.
  

EcoSmart Warranty Period:

• 1-year warranty on exchangers and electronics for POU 3.5 and POU 6

• 2-year warranty on parts for ECO MINI 1, 2.5, 4 or 6

• Limited lifetime warranty on exchangers and electronics for residential heaters ECO 8 – ECO 36