The initial step is contacting the customer support crew members to begin the warranty claiming process. They are eagerly waiting to receive feedback and listen to the grades of experience that you have had with their product so far.
Your name, phone number, email, and zip code are considered important in the form just below the introductory lines of the contact page, and comments are always welcome in the comment box.
An extensive range of topics has been covered on the FAQs page, providing solutions to questions that have been frequently asked by individuals.
The component buyers have to make the warranty claim within seven days of receipt of goods. If there are any consequential damages that happened during or following installation procedures, then Ziptrak will never take responsibility.
Ziptrak's official website provides clear information about their rules, regulations, and the latest products they have launched.
The Company's responsibility to any third party in such a scenario shall not exceed its responsibility under the warranty provided to the original buyer.
During the warranty process, Ziptrak Blinds may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period.
2-year warranty
1 Charger Road,
Tonsley, SA-5042,
Australia.
Let Warranty Valet assist you in claiming Ziptrak Blinds warranty hassle-free.
Ziptrak Pty Ltd warrants that all Ziptrak components are free from defects in materials and workmanship under normal and proper use for a duration of two years from the date of the invoice. Ziptrak is not responsible for any costs associated with the installation and re-installation of the Ziptrak components covered by this warranty.
The warranty exclusions encompass several conditions, including instances where usage, adaptation, or installation deviates from the written installation and operation instructions. Additionally, if the product has been dismantled or returned with evident signs of abuse or damage, it falls outside the warranty coverage. Failure to properly apply the written specifications to the buyer when selecting components, not following the written installation instructions, and utilizing the components for functions other than their intended purpose are also grounds for exclusion from warranty coverage.
Our claim assistance covers all Ziptrak Blinds products, including:
| Product name |
|---|
| Pelmets |
| Brackets |
| Outdoor Blinds |
| Indoor Blinds |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ziptrak Blinds logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ziptrak Blinds.