Step 1:

  • Ziegler & Brown BBQ does not follow traditional product registration methods. However, if you need to file a warranty claim, you are advised to complete the form in the contact section, ensuring that all essential details are provided.

  • The form includes fields for your name, email address, phone number, subject, and a description box where you can provide detailed information about the issue with the product. Providing complete and accurate information will help streamline the warranty claim process.

Step 2:

  • Before reaching out to the customer support team, it would be beneficial to peruse the answers available on the FAQs page. This can serve as a helpful resource whenever you encounter any issues, offering a potential remedy to your concerns.

  • Spare parts are readily available, and they encourage you to get in touch with your local retailer for comprehensive information and assistance regarding the selection and acquisition of the needed components.

Step 3:

  • Ziegler & Brown BBQ is liable for any defects or malfunctions that occurred during the warranty period. You may make Ziegler & Brown BBQ warranty claim without incurring any charges.

  • Our warranty valet team is ready to tackle your problems, and they work around the clock for you.

  • During the warranty process, Ziegler & Brown BBQ may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty time period varies by product.

Ziegler & Brown BBQ Warranty Period:

  • Ziegler & Brown BBQ offers a 10-year warranty on the firebox of their Turbo BBQs

Ziegler & Brown BBQ Contact Information:

Email Support

[email protected]

Phone Number

+61-297-354-111

Contact Address

Bldg A2 Campus Business Park, 350-374 Parramatta Rd,
Homebush, New South Wales-2140,
Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Ziegler & Brown BBQ warranty hassle-free.

What is covered under the Ziegler & Brown BBQ Warranty?

Ziegler & Brown BBQ warranty policy applies to:

  • Ziegler & Brown BBQ products are warranted to be free from defects in materials or workmanship.
  • If defects are found during the warranty period, the product will either be replaced or repaired.

What is NOT covered under the Ziegler & Brown BBQ Warranty?

Ziegler & Brown BBQ warranty does not apply to:

  • The warranty does not cover damage resulting from accidents, misuse, or abuse.
  • Products not used according to the instructions in the manuals are excluded from coverage.
  • The warranty is voided if the product is damaged due to improper use.

Products of Ziegler & Brown BBQ:

Our claim assistance covers all Ziegler & Brown BBQ products, including:

Product name
Grills
Ziggy Elite Triple Grill LPG BBQ
Ziggy Elite Twin Grill Natural Gas BBQ
Ziggy By Ziegler & Brown Electric Grill
Ziggy By Ziegler & Brown Elite Twin Grill LPG
Accessories
Ziegler & Brown Carry Bag
Ziegler & Brown BBQ and Stand Cover
Ziegler And Brown Handle Mount BBQ Light
Ziegler & Brown Trivet Kit For Portable Grill
Ziegler & Brown Triple Grill Trivet
Ziegler & Brown Roast Rack - Pan With Rack
Ziegler & Brown 38cm Pizza Stone

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ziegler & Brown BBQ logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ziegler & Brown BBQ.