Warranty registration has to be completed by providing your name, email, address, city, country, postal code, model name, serial number, location, date of purchase, and usage of the product, in addition to a few more mandatory fields.
Your warranty rights will be the same as always, even if you fail to register your products. An efficient warranty service will be provided to you after enrollment.
Registration of your Masport AVA within six months from the date of purchase may extend the warranty for a specific period. The consumer is responsible for the cost of the maintenance service.
The claiming of the warranty is possible for the products purchased in New Zealand and Australia. Pressure washers should be used in residential sectors only.
You may also review the warranty card provided with the product that you have purchased for additional information, or else you can contact the knowledgeable customer support team.
Masport supports its products with diverse warranty programs, providing clarity on the coverage details.
During the warranty process, Masport Australia may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
PO Box 533,
Braeside, Victoria-3195,
Australia.
If you have trouble contacting Masport Australia, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Masport promises that all products will be free from defects in materials or workmanship. Within the warranty period, the company will, at its discretion, either repair or replace the products.
2-year warranty on Masport AVA accessories
3-year warranty on battery and charger for Energy Flex push mowers and Power Flex push mowers
5-year warranty on Lawnmower engine
The warranty excludes coverage for failures resulting from misuse, neglect, blunt force, or accidental damage. The warranty will be voided if the product is used for rental, or professional purposes, shared among different households, or used in a manner not intended by the manufacturer.
Masport Limited started as a family-owned manufacturing company in 1910 in Auckland, New Zealand. Over the years, the Masport brand has evolved into a symbol of high-quality, dependable outdoor equipment trusted by generations of Australians. Presently, Masport focuses on outdoor power equipment, including lawnmowers, shredders, and cultivators, as well as leisure products like barbecues and patio heaters. The company maintains a strong reputation for delivering top-notch products and has expanded its presence by exporting to over 40 countries worldwide.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Masport Australia logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Masport Australia.