3 Simple Steps for yokohama tire Warranty Claim

Step 1:

• span style="font-size: 1rem;">Before beginning, determine if your tire issue is a result of a manufacturing flaw or a mileage shortfall rather than "road hazard damage." The warranty specifically excludes damage from punctures, cuts, impact breaks (potholes), or irregular wear caused by mechanical issues like poor alignment.

• Confirm that your tires are within the "Standard Limited Warranty" window, which typically covers the life of the original usable tread.

• Ensure you are the original purchaser and have your dated sales invoice ready; mileage-based claims also require documentation showing the vehicle’s odometer reading at the time of the original installation.

Step 2:

• Unlike consumer electronics, tire warranty claims must be processed through an authorized Yokohama retail tire dealer in the United States. You cannot ship a tire back to the manufacturer yourself for assessment.

• Present the tire(s) in question to the dealer’s service department for a professional inspection. The technician will measure the remaining tread depth and check the tire's interior and exterior for warrantable conditions.

• If a warrantable condition is found during the first 2/32 inch of wear (or within 12 months of purchase), the tire may be eligible for a No-Charge Replacement, including free mounting and balancing.

Step 3:

• If the tire has worn beyond the initial free-replacement period, any warranty credit will be pro-rated based on the amount of usable tread remaining; you will be responsible for the difference in cost for the new tire, plus taxes and service fees.

• While submitting your claim, you are highly encouraged to complete your Product Registration via the official online portal; this is a critical step that allows the company to reach you directly in the event of a safety recall.

• For those who recently purchased a set of four, remember the 30-Day Trial Performance Promise if you are unsatisfied with the ride for any reason, you can return them to the original dealer within 30 days for a full refund (mounting/balancing included).

yokohama tire Warranty Period:

• Standard Limited Warranty: 5 Years (60 Months) from purchase or 6 Years from manufacture.