Step 1:

  • YETI does accept the warranty claims of the products that were received from the YETI website, store, or authorized dealer. Additionally, the products should have been used by following the instructions in the guidebooks.

  • The warranty claim form is segmented into four categories. It commences with the personal data and ends with the uploading of photos with a maximum size limit of 2 GB. The basic evidence in the warranty claim process is proof of purchase.

  • The outfitter from the warranty team will take one or two business days to contact you after the request made by you is reviewed.

Step 2:

  • You are entitled to receive a Return Material Authorization number (“RMA#”) and a pre-paid shipping label once the warranty claim is approved. Actually, you don't have to ask that it is automatically generated by YETI.

  • The RMA number, shipping label, and paperwork need to be attached to the return packaging. You ought to pack the items in cardboard packaging which must have enough space since the damage during transportation will be prevented.

Step 3:

  • The free gifts can be received after the registration is completed. The registration form contains the personal and product details. The serial number is the most crucial one which has a 12-digit number along with a QR code.

  • You are able to reach out to the customer care center which is well known for rectifying a lot of problems. Just switch over your concerns to them, and they will look after that.

Yeti Warranty Period:

  • 3-year warranty on YETI Hopper® | YETI Panga™ | YETI Camino™ | YETI SideKick Dry™ | YETI Lowlands™ Blanket | YETI Trailhead™ Dog Bed | YETI Crossroads™

  • 5-year warranty on YETI Tundra® | YETI V Series | YETI Roadie® | YETI TANK® | YETI Silo® | YETI ICE™ | YETI Rambler®

Yeti Contact Information:

Email Support

[email protected]

Phone Number

+1-833-225-9384

Mon-Fri : 7am - 7pm, Sat & Sun: 9am - 6pm(CST)

Contact Address

7601 Southwest Parkway,
Austin, TX-78735,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Yeti, submit a claim here.

What is covered under the Yeti Warranty?

YETI guarantees to the original purchaser that all YETI products will be free from defects in materials and workmanship for the duration of their applicable Warranty Period. If a defect arises from the product's intended use and adherence to care instructions during the Warranty Period, YETI will, at its discretion, replace the defective product or part free of charge. Additionally, if the product has been customized by YETI, the customized mark will also be replaced.

What is NOT covered under the Yeti Warranty?

The warranty excludes defects resulting from third-party modifications, repairs, or replacement parts. Additionally, it does not cover punctures, scratches, normal wear and tear, or the natural degradation of colors and materials over extended periods of use. Specifically excluded from the warranty coverage are the YETI Sleeping Bag, any YETI product purchased through the RESCUE program, and the 12" Cast Iron Skillet Kit.

Products of Yeti:

Our claim assistance covers all Yeti products, including:

Product name
Insulated Water Bottles
Plastic Water Bottles
Straw Drinkware
Jugs
Stackable Cups
Tumblers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Yeti logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Yeti.