3 Simple Steps for Ridgid Warranty Claim:

Step 1:

  • To register your Ridgid products, you need to create an account on their official website using your email address, name, password, and country.

  • Once you've signed up, you can proceed to register your product by choosing its category, entering the serial number, date of purchase, and place of purchase.

  • Upon successfully providing all the necessary information, you can finalize the product registration process by submitting the form.

Step 2:

  • Initiate a service request under warranty by responding to the provided questions in the form. After answering, complete the service form by entering the tool name, serial number, and a description of the issue you're encountering.

  • Ensure you provide an accurate Return Shipping Address and your contact details for the repair process.

  • After entering all the necessary information, review it for accuracy before submitting the form.

Step 3:

  • To claim warranty, ship the product along with the completed Warranty Claim Form at your own expense. Ensure the shipment is freight prepaid and has insurance coverage.

  • When seeking service under the Lifetime Service Agreement, you must provide your Lifetime Service Agreement Identification Number and valid personal identification. If a cordless tool kit requires a battery/charger replacement, all components including the tool console, battery, and charger must be presented for proper diagnosis and warranty verification.

  • Throughout the duration of the Limited Warranty, the authorized service center will address any faulty workmanship and either repair or replace any defective part at WAYNE Water Systems' discretion, without any charges to the original owner.

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Phone Number


Place a call to get more support for warranty claim

Contact Address

400 Clark St
Elyria, Ohio 44035
United States

What is covered under the Ridgid Warranty?

Ridgid warranty covers defects in the material or workmanship of their products. The warranty includes complimentary parts and service for a specified period of time, which may vary depending on the product.

  • 1 year limited warranty from the date of purchase for reconditioned tools

  • 3-year Limited Warranty for Hand Held Power Tools, selected Stationary Power Tools, and Pneumatic Tools

  • 5 Year Limited Warranty for 330RSDS, 500RSDS, 1000RSDS Ridgid Sump Pump models

What is NOT covered under the Ridgid Warranty?

The warranty does not cover alterations, tampering, or improper maintenance or repairs to the RIDGID® PRODUCT. It also excludes damage arising from improper handling, storage, installation, or use of the Product, as well as damage caused by unauthorized accessories, abuse, misuse, poor maintenance, or neglect, as determined at the discretion of One World. Additionally, the warranty does not apply to damage resulting from regular wear and tear, Acts of God, or freight-related damage.

About Ridgid

Ridgid has a long-standing reputation for producing tools and equipment of the highest quality. Established in 1923, the brand has become a trusted partner for professionals and DIYers alike. The company specializes in the production of a broad range of products, ranging from power tools and plumbing tools to hand tools and more. Products from Ridgid are designed to withstand extreme conditions and provide outstanding performance. They are renowned for their durability, accuracy, and cutting-edge features that improve productivity and efficiency. Whether it is a construction site job or a plumbing repair job at home, the Ridgid brand is synonymous with dependable and robust tools.

Products of Ridgid

SeeSnake NANOreel Inspection Camera FXP Batteries and Chargers Sink Machines FlexShaft® Machines Air Movers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ridgid logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ridgid.