To claim a warranty, ship the product along with the completed Ridgid warranty claim form at your own expense. Ensure the shipment is freight prepaid and has insurance coverage.
When seeking service under the lifetime service agreement, you must provide your lifetime service agreement identification number and valid personal identification.
If a cordless tool kit requires a battery/charger replacement, all components, including the tool console, battery, and charger, must be presented for proper diagnosis and warranty verification.
The authorized service center will address any faulty workmanship and either repair or replace any defective part at WAYNE Water Systems' discretion without any charges.
Initiate a service request under warranty by responding to the provided questions in the form.
After answering, complete the service form by entering the tool name, serial number, and description of the issue.
Ensure you provide an accurate return shipping address and your contact details for the repair process.
Consumers should file a warranty claim with Ridgid Tools for issues like a non-working vacuum, motor failure, burning smells, sparking, or poor suction, which may require repair or replacement.
To register your Ridgid products, you need to create an account on their official website using your email address, name, password, and country.
Once you've signed up, you can proceed to register your product by choosing its category and entering the serial number, date, and place of purchase.
Upon successfully providing all the necessary information, you can finalize the product registration process by submitting the Ridgid warranty claim form.
Ridgid offers a 1-year limited warranty on reconditioned tools
Ridgid offers a 3-year limited warranty on handheld power tools, select stationary tools, and pneumatic tools
Ridgid provides a 5-year limited warranty for the 330RSDS, 500RSDS, and 1000RSDS sump pump models
400 Clark St,
Elyria, Ohio 44035, USA.
Ridgid warranty applies to:
Ridgid warranty excludes:
Our claim assistance covers all Ridgid products, including:
| Product name |
|---|
| Press Jaws |
| Compact Jaws |
| Standard Jaws |
| Press Tools |
| RIDGID RP 115 Mini Press Tool |
| RIDGID RP 351 Press Tool |
| ASTM F 1807 PEX Crimp Tools |
| RIDGID RP 350 Press Tool |
| Drum Machines |
| K-7500 Drum Machine |
| K-400 Drum Machine |
| K-750 Drum Machine |
| Sectional Machines |
| K-50 Sectional Machine |
| K-60SP Sectional Machine |
| K-1500 Sectional Machine |
| Water Jetting Machines |
| KJ-5000 Water Jetter |
| KJ-3100 Water Jetter |
| KJ-1350 Water Jetter |
| KJ-1590 II Electric Water Jetter |
| Wrenches |
| Straight Pipe Wrenches |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ridgid logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ridgid.