You will always need a user account on their website to complete any process related to your Yamaha products. You can directly sign in to it by your Facebook or Google account or use your email address and name to create one.
Yamaha has a variety of products each has its own specifications and warranty plans that differ from one to the other. It is fixed by considering various factors.
If you find any of your Yamaha products defective, You must directly contact the local Yamaha dealer near you. They will guide you in what should be done to initiate the claim. You can also consider getting in touch with their support professionals.
However, They will ask to take the product to a local authorized dealer near you for the evaluation. You can always check the authority of the dealer directly on the Yamaha website for assurance.
If the issue cannot be resolved at their level, They will provide you with a Return Authorization from Yamaha to ship the products to their place. Please send the necessary proof of purchase like bill of sale, site accordance document, and other proofs that can validate your claim. They will then do the needful from their end at the earliest possible time.
Yamaha maintains a dependable support team that can help you literally with anything related to their products. Please use their contact form to get faster responses.
Product category, reason of contact, serial number, and message you wish to convey along with your necessary personal details like name, email address, phone number, and detailed address with city, state, and zip code.
They maintain numerous pages for you to know more about their products. It includes FAQs, warranty information & manual library which will be very useful when you face minor problems.
1 to 7-year warranty period depending on the type of product
6600 Orangethorpe Ave,
Buena Park, CA-90620,
USA.
Every product of Yamaha is repaired or replaced under the warranty within a specified time frame for each product if it is found facing malfunctions, defective or fails to perform in the preferred way under normal use. This will be done without charge for both labor and material. You can replacements with both new or refurbished parts according to the defect and availability. Be informed that removal, reinstallation and shipping charges will have to be paid by you and Yamaha will pay for the return shipping charges.
Yamaha’s warranty does not cover all types of losses due to incidental or consequential damages caused by inappropriate use of the product. Claims for damages due to deterioration or malfunction resulting from negligence, accident, negligence, misuse, no care and maintenance, improper installation; shipping & transport; failure to follow the instructions on owner’s manual; battery replacement or normal wear & tear; due to perspiration, corrosive atmosphere or other external causes such as extremes in temperature or humidity; damages attributable to related electrical abnormalities or power line surge, lightning damage or Acts of God and RFI/EMI (interference/noise) caused by improper grounding or the improper use of either certified or uncertified equipment. Claims by any other person that the original purchaser & products having altered, defaced or removed serial numbers are obviously rejected in the claim.
Our claim assistance covers all Yamaha products, including:
| Product name |
|---|
| Strings |
| Pianos |
| Drums |
| Guitars |
| Headphones |
| Earbuds |
| Earphones |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Yamaha logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Yamaha.