Step 1:

  • If you've bought Ezlo product from an authorized seller, be sure to obtain and keep the original receipt or invoice as proof of purchase.

  • If purchasing directly from the Ezlo website, proof of purchase will be automatically saved in your account.

  • To access your Ezlo account, all you need to do is log in on their website using your name and email address. For future access to your Ezlo account, just use the login details you just created.

Step 2:

  • To make a warranty claim, you should contact Ezlo by submitting a request form

  • To fill out this form, ensure to have your product details, proof of purchase, and any other relevant information needed to process your warranty claim.

  • Enter the required information about your purchased Ezlo product, such as the product name, serial number, and date of purchase.

Step 3:

  • Follow the instructions and provide any additional information required during the registration process.

  • Keep a copy of the registration confirmation once you have successfully registered your goods.

  • Note that warranty procedures may vary. Therefore, it's best to contact Customer Service directly for the most accurate and up-to-date information on warranty registration and claim processing for your specific product.

Ezlo Warranty Period:

  • 3-year warranty

Ezlo Contact Information:

Email Support

For further info, Kindly Get in touch with Ezlo via this email.

[email protected]

Phone Number

+1-866-966-2272

Place a call to get more support for warranty claim

Contact Address

200 Broadacres Drive,
Bloomfield, New Jersey-07003,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Ezlo, submit a claim here.

What is covered under the Ezlo Warranty?

Ezlo provides a limited warranty on its products, which covers any defects in the materials and workmanship of the product under normal use for one year from the day of purchase. The warranty includes the following: parts, which are repaired or replaced at the discretion of Ezlo; labor, which is paid for by Ezlo; and shipping, which is paid by Ezlo for the transportation of the product to and from its authorized service center.

What is NOT covered under the Ezlo Warranty?

Ezlo's warranty does not provide coverage for: Misuse, abuse or neglect of the product; this includes any physical harm caused to the product, such as dropping, hitting or otherwise damaging it; Unauthorized repairs or modifications of the product; if the product is repaired or modified by the user, the warranty shall be void; Damage caused by natural disasters such as fires, floods, or lightning; Losing or stealing the product; Consumer parts, including batteries and memory cards; The warranty shall not cover any issues caused by Software updates or Firmware upgrades.

Products of Ezlo:

Our claim assistance covers all Ezlo products, including:

Product name
Ezlo Plus
Ezlo Secure
IndoorVue Cam
Smart Dimmers
Smart Outlets
EzloPi
Ezlo Smart Bulbs

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ezlo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ezlo.