Step 1:

  • You should commence the DeWalt warranty claim by getting in touch with the customer support team over the phone. Providing proof of purchase is the most important among the others. 

  • The limited warranty will have its validity for the products purchased directly from DeWalt or authorized DeWalt sellers

Step 2:

  • DeWalt provides you with a two-in-one solution which means when you create an account it will automatically register the products. 

  • The account creation procedure involves the submission of your name, email address, country of residence, and password.

  • Contact the DeWalt team to file a warranty claim if your drill has stopped working, the impact driver or wrench is overheating, not holding a charge, or facing battery issues. 

Step 3:

  • Please go to the nearest DEWALT Service Center. A Service Technician will inspect the product and, if the bit has failed prematurely and the wear mark is still visible, will replace it at no cost.

  • The retailer can assess the product and either replace the bit from their stock or collaborate with DEWALT's Customer Service Team to order a replacement, which will be shipped to you at no cost.

  • You can also submit a claim if your nail gun is jamming, not shooting nails, or your stapler is releasing bent staples or not fully penetrating materials, even after trying the recommended troubleshooting steps without success.

DeWalt Warranty Period:

  • DeWalt offers a 90-day limited warranty, a 3-year limited warranty, a 7-year limited liability warranty, and a limited lifetime warranty on selected tools

DeWalt Contact Information:

Email Support

[email protected]

Phone Number

+1-800-433-9258

Contact Address

701 E. Joppa Road,
Towson, Maryland-21286,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting DeWalt, submit a claim here.

What is covered under the DeWalt Warranty?

DeWalt warranty encompasses:

  • Material and workmanship defects
  • Repair pr replacement
  • Proper use

What is NOT covered under the DeWalt Warranty?

Warranty provided by DeWalt will not be applicable to:

  • Regular wear and tear
  • Improper use
  • Modifications
  • Non-DeWalt accessories or parts

Products of DeWalt:

Our claim assistance covers all DeWalt products, including:

Product name
Power Tools
Bench Grinders
Angle Grinders
Die and Straight Grinders
Polishers
Electric Compressors
Gas Compressors
Inflators
Angel Drills
Hammer Drills
Magnetic Drill Presses
Drill Drivers
Nailers
Staplers
Hand Tools
Chisels
Punches
Nail Sets
Wrecking Bars
Axes
Framing Hammers
Sledge Hammers
Cable Cutters
Crimping Tools
Pressure Washers
Water Pumps
Knives
Blades
Screwdrivers
Hex Keys
Ratchets
Sockets
Air Drillers
Air Hammers
Air Grinders
Air Sanders

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of DeWalt logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of DeWalt.