Step 1:

  • It is important to ensure that all necessary information is available for the Dyson warranty claim. This includes the product's serial number, the date of purchase, and the purchase receipt.

  • To make a Dyson warranty claim efficiently and promptly, registering your product information is a crucial step as it allows their customer support team to retrieve the information quickly.

  • To begin the registration process, you must create an account, which involves providing an email address and password. If you already have an account, you can log in with that.

Step 2:

  • To obtain a full refund for a purchase made on the official website, you must return the machine within 30 days from the delivery date.

  • For purchases conducted at a Dyson Demo Store or Dyson Service Center, returns must be made within 30 days from the purchase date. Dyson Direct covers the cost of return shipping.

  • Once the returned item is received and processed, your refund will be processed within 10–14 business days.

Step 3:

  • In the event that you experience any problems with your Dyson within the warranty period, contact Dyson customer support for comprehensive instructions specific to your region.

  • To get a specific service, choose the right product model either by serial number or by image. After selecting a model, you will be able to share the issue you are facing to get support.

  • The repair or replacement covers issues such as a vacuum with poor suction, not holding a charge, or a brush bar that isn't spinning, as well as air purifiers or humidifiers that aren't working. Be sure to reach out to our customer support team for assistance with repair or replacement.

Dyson Warranty Period:

  • Dyson offers a 2-year warranty on cordless vents, fans and heaters, purifiers, humidifiers, hair dryers, hair stylers, and hair straighteners, while corded vacuums, hand dryers, and lights are covered by a 5-year warranty

Dyson Contact Information:

Phone Number

+1-866-693-9766

Mon-Fri: 8:00am - 8:00pm, Sat: 9:00am - 6:00pm (CST)

Contact Address

1330 West Fulton Street 5th Floor,
Chicago, IL-60607,
United States.

Chat or Submit a Claim

If you are having trouble contacting Dyson, submit a claim here.

What is covered under the Dyson Warranty?

Dyson warranty is valid to:

  • Manufacturing defects and malfunctions
  • Repair or replacement

What is NOT covered under the Dyson Warranty?

Dyson warranty does not include:

  • Purchases from unauthorized dealers/sellers
  • Normal wear and tear
  • Unauthorized repairs
  • Improper handling
  • Blockage removal

Products of Dyson:

Our claim assistance covers all Dyson products, including:

Product name
Wet and Dry Vacuums
Dyson V15s Detect Submarine Absolute
Dyson V15s Detect Submarine
Cordless Vacuums
Dyson Gen5detect Absolute Vacuum
Dyson Omni-glide Vacuum
Dyson V8
Dyson Omni-Glide
Corded Vacuums
Dyson Ball Animal 3
Dyson Big Ball Turbine head Vacuum Cleaner
Robot Vacuums
Dyson 360 Vis Nav Robot Vacuum
Air Purifiers
Dyson Purifier Hot+Cool Gen1 HP10 Purifying Fan Heater
Dyson Purifier Big+Quiet Formaldehyde BP03
Floor Lamps
Desk Lamps
Headphones
Fans and Heaters

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dyson logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dyson.