Warranty claims can be made after you successfully complete the registration form by providing essential details. Among the other fields provided, your name, email address, serial and model number, and purchase date should be filled in compulsorily.
Along with the mandatory fields, you will need to submit the purchase receipt for warranty service. Furthermore, these mentioned fields are necessary to receive the Return Case Authorization (RA) number.
You cannot transfer the limited warranty to others. Your local authorized XPOWER Distributor can be reached for international purchases. The shipping cost must be paid by the customer for sending the product to headquarters in the USA for service.
You will get yourself clear after reading the answers to the questions provided in the FAQs section. So, please go through this page.
Customer support has a form with minor fields to be filled in to contact them. Besides this, calling and emailing are available to get in touch with the crew members.
They will regularly send you the most up-to-date offers, timely and relevant information, as well as exclusive invitations to events.
During the warranty process, XPOWER Manufacture may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
1-year limited warranty
For further info, Kindly Get in touch with XPOWER Manufacture via this email.
[email protected]688 S 6th Avenue,
City of Industry, CA-91746,
USA.
If you are having trouble contacting XPOWER Manufacture, submit a claim here.
The warranty is valid for XPOWER equipment purchased in the U.S. through authorized distributors and provides coverage against any defects in materials and workmanship for a duration of one year from the original purchase date when used under normal and intended conditions. This warranty encompasses both labor and parts for your XPOWER equipment and includes one-way shipping within the Continental US only. It's important to note that servicing or repairing your equipment under warranty will not result in an extension or renewal of the warranty period.
XPOWER's liability does not extend to cover costs, damages, or repairs arising from a range of circumstances. These include careless operation, mishandling, misuse, abuse, or inadequate maintenance of the equipment. Additionally, any use of parts and accessories not manufactured by XPOWER or not recommended by the company is not covered. Damage occurring during shipping from either XPOWER or its authorized distributors is also excluded. External factors such as weather conditions, electrical outages, or power surges are beyond the scope of this warranty. Any unauthorized repairs or alterations made by third parties or agents are not the responsibility of XPOWER. Furthermore, normal wear and tear are not covered under this limited warranty. It's important to note that the warranty specifically excludes certain items, such as pet dryers intended for home use, dusters, individual components, accessories, scented beads, and refurbished products. These items fall outside the scope of warranty coverage provided by XPOWER.
Our claim assistance covers all XPOWER Manufacture products, including:
| Product name |
|---|
| Dehumidifiers |
| Air Scrubbers |
| Air Movers |
| Ozone Generators |
| ULV Foggers |
| Wall Cavity Dryers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of XPOWER Manufacture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of XPOWER Manufacture.