Nilfisk does not follow any specific methods for product registration, so clients are requested to contact the customer support team as soon as possible directly.
They have provided the form that includes your name, email, phone number, zip code, and name of the company and then you can continue by clicking the submit button.
For service, you need to fill in a distinct form by providing the pivotal fields requested, and you can upload up to four files, with a maximum size of 4MB for each file.
The formats for uploading the files are pdf, jpg, png, gif, doc, docx, xls, and xlsx. Other formats are not permitted except the stated formats.
Pay a visit to the customer zone page where you will be informed about the pricing, quotes, parts, service, warranties, and so on.
Additionally, tools required by customers and authorized Nilfisk partners for the acquisition and upkeep of Advance and Clarke equipment are accessible.
During the warranty process, Nilfisk may offer one of the following solutions: a warranty replacement or warranty service. Parts and labor have a 1-year warranty, while the motor and belts have a 2-year warranty.
1-year warranty on parts and labor for Carpetmaster
2-year warranty on motors and belts for Carpetmaster
9435 Winnetka Avenue North,
Brooklyn Park, MN-55445,
USA.
Nilfisk provides a warranty ensuring that every new machine is delivered in excellent condition, without any material, design, or workmanship defects throughout the specified warranty period. Nilfisk is solely responsible under this warranty for repairing or replacing any defective machine and/or consumable part. Any machines that undergo repair or replacement under this warranty will continue to be covered by the same warranty for the remaining duration of the original warranty period. This warranty is provided exclusively to the initial buyer for the product's usage.
The warranty will not be applicable to issues resulting from misuse, neglect, accidental damage, normal wear and tear, improper storage, installation, or careless handling. It also does not cover defects caused by frost damage, heat damage, alterations made without Nilfisk's approval, the use of an incorrect supply voltage, a contaminated water supply, or the use of unsuitable chemicals.
Our claim assistance covers all Nilfisk products, including:
| Product name |
|---|
| Sweepers |
| Floor Machines |
| Rider Scrubbers |
| Vacuum Cleaners |
| Carpet Extractors |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nilfisk logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nilfisk.