3 Simple Steps for Xikar Warranty Claim

Step 1:

• There is no need for the registration of your product to have warranty service, but you ought to complete the form to claim your warranty for a smooth flow.

• The details, such as personal and product information, have to be submitted. 

• The barcode sticker on the packaging/box also contains the SKU number and the name of your lighter. The SKU number is composed of three numerals. 

• After the completion of the form, you will receive instructions on packing and shipping, which are sent via email.

• A minimum of four weeks or a maximum of six weeks can be taken to process your Xikar warranty claim. 
  

Step 2:

• The products sold via the official website are qualified to be returned, and the return should be done within the fixed specified time limit, which is 30 days from the shipment date. 

• You are recommended to keep your products in new condition and in their original packaging for the return; otherwise, you cannot get it done.

• You will not be able to return or exchange the butane, PG solution, and crystal humidification.

• Kindly permit a complete processing duration of two weeks for refund credits and exchange. Any kind of modifications can be made to the exchange and return policy by XIKAR.

Step 3:

• Reaching out to XIKAR is simple and convenient. Just complete the provided contact form by providing your name, email address, and a brief message detailing your query or concern.

• Apart from the contact form, they offer alternative communication methods tailored to your preferences. You can contact them by phone.

• During the warranty process, XIKAR may provide you with one of the following solutions: either a warranty replacement or warranty service during the limited lifetime warranty period.
  

Xikar Warranty Period:

• XIKAR offers a limited lifetime warranty