How to claim Xbox Warranty?

This Warranty stays in effect for one year from the date of your original purchase from Microsoft or an authorized retailer or reseller, and it is in addition to any legal rights you may have under local law. This Warranty is eligible to be claimed only in the United States and Canada. If Microsoft finds that the Microsoft Product malfunctioned during the warranty period under normal usage conditions because of a material or workmanship defect, Microsoft will, at its discretion, either repair or replace the product or the faulty component. Alternatively, they may refund the purchase price upon return of the Microsoft Product, unless your local law mandates a different course of action. Your Microsoft Product will be protected by this Warranty for the longer of either the remaining duration of your original warranty period or 90 days after Microsoft ships it to you. This Warranty is applicable solely when your Microsoft Product is used in conjunction with the Microsoft operating system that was originally installed on your Microsoft Product, or with any concurrent or subsequent version of that operating system.

This warranty is not applicable to Microsoft Products that were not purchased directly from Microsoft or an authorized retailer or reseller. It also does not cover damage caused by the use of products, applications, or services that were not manufactured, licensed, or supplied by Microsoft. This includes games and accessories that were not manufactured or licensed by Microsoft, as well as "pirated" games. Additionally, the warranty does not cover Microsoft Products that have had their serial or IMEI numbers altered or removed, damage caused by external factors, damage resulting from usage contrary to the user manual or other provided instructions by Microsoft, damage caused by unauthorized repairs or modifications performed by anyone other than a Microsoft authorized service provider, cosmetic damage such as scratches, dents, or damage expected from normal wear and tear. Furthermore, it does not cover damage resulting from hacking, cracking, viruses, malware, or unauthorized access to services, accounts, computer systems, or networks. The warranty does not apply to Microsoft Products that have had their software or hardware modified with malicious code, malware, or other unauthorized mechanisms that alter their functionality. This warranty also excludes consumable parts that naturally degrade over time, such as reduced battery charging capacity at the end of its product life, unless the degradation occurred due to a defect in materials or workmanship. It does not apply to SIM cards or any cellular or network systems used by the Microsoft Product. Finally, this warranty does not cover any software distributed by Microsoft with the Microsoft Product. Microsoft cannot guarantee uninterrupted, timely, secure, or error-free use of Microsoft Products, nor can it guarantee the prevention of data loss.