As there is no registration process to claim a warranty for the OnePlus, contacting customer support will make your way easy. You can contact them for green line issues and software upgrades.
This limited warranty holds validity and can be enforced exclusively within the country or region where the original purchase was made.
To access the warranty service, you will need to complete an RMA form that outlines the issue with your device.
Additionally, you must furnish your original proof of purchase (specifically, the invoice), along with the Product's model and serial number.
It's also essential to provide photographic evidence showcasing any defects present in the Product.
You must first fill out and submit an RMA (Return Merchandise Authorization) form that outlines the problem with your product to initiate the return process.
To qualify for a refund or replacement, it's essential to reach out to customer support within a 15-day period from the date of delivery.
Your RMA form should provide comprehensive information, describing any defects, damages, significant deviations from the product description, or any other reasons for dissatisfaction or unsuitability.
The compensation will be issued through the identical payment method initially utilized for the original purchase on this website. To repair your product visit their Repair Support website.
Seeking a more personalized support experience? Don't hesitate to contact them by phone, send an email, or initiate a chat with their team to receive additional assistance.
They will respond to your request within 48 hours of receiving it, whether you contact them via email.
Feel free to delve into their video tutorial series to uncover extensive camera insights, concealed software functionalities, and a host of other valuable content.
1-year limited warranty
5000 Riverside Dr #300,
Irving, TX-75039,
USA.
OnePlus warranty includes:
OnePlus warranty excludes:
Our claim assistance covers all OnePlus products, including:
Product name |
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Power |
Cables |
Bundles |
Gear |
Cases |
Wireless Chargers |
Magnetic Keyboards |
Sandstone Bumper Cases |
Protective Cases |
Adventure Backpacks |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of OnePlus logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of OnePlus.