3 Simple Steps for Cooper Tire Warranty Claim

Step 1:

• To initiate the Cooper Tire warranty claim process, you must furnish the Cooper Tire registration form received from the dealer and the DOT numbers located on your tires.

• The Tire Registration Form links your tires to you as the purchaser. The DOT numbers identify the specific tire, the manufacturing date, and the batch. Without registration, it may be difficult to validate ownership or confirm warranty coverage.

• By providing this information, they can reach out to you if there is a product safety-related recall, and they want to emphasize that they will not employ this information for marketing purposes.
  

Step 2:

• Check the warranty on Cooper Tires by reviewing the policy to confirm if your tires are still within the warranty period, as coverage depends on mileage, defects, or workmanship issues.

• If you have any questions or feedback, simply call the Customer Care Team for assistance.

Step 3:

• Cooper All-Steel Radial Truck tires are covered by a free replacement warranty for up to 12 months from the purchase date or until the first 2/32 of tread wear, whichever comes first. After that, coverage continues under a prorated replacement warranty.

• If your tire becomes unserviceable due to an eligible condition within the first "2/32" (1.6 mm) of tread wear, it will be replaced with an equivalent new Cooper Tire free of charge.

Cooper Tire Warranty Period:

• The Cooper 45-Day Satisfaction Guarantee allows you to return or exchange your tires within 45 days of purchase if you are not satisfied.

• The Cooper Standard Limited Warranty covers your tires for up to 6 years from the date they are first put into service.

• The Cooper Tread Wear Protection warranty covers your tires for the mileage specified for your model, or up to 6 years from the date they are first put into service, whichever comes first.

Real Experiences with Cooper Tire Warranty Claims:

Typical Processing Time: The average processing time is 8–12 weeks, though some claims may take longer.

Reason for Common Delays: The common reasons for delays are missing or incomplete documentation and communication gaps.

Helpful Tip to make the claim easier: Register your tires, keep receipts and DOT numbers handy, and provide complete documentation to speed up the claim.

Required Documents for Your Cooper Tire Warranty Claims:

• Proof of Purchase

• Tire Information

• Registration Details

• Installation Records

• Photos of Damage or Issue