3 Simple Steps for WORX Tools Warranty Claim

Step 1:

  • There are two registration methods for Landroid and Power and Garden Tools. The customer support is a one-stop solution for troubles related to both products. You can choose either support for Landroid or tools.

  • Within thirty days from the date of purchase is the given time period to register your product, and the usage of the machine, whether for DIY or trade purposes, has to be mentioned. Failure in registration leads to the warranty period of products for two years for DIY use.

Step 2:

  • All registrations should be submitted in the name of an individual. An identification number (BID#) will be sent to you through email once you complete the registration successfully. The identification number is needed for replacement or service for your product.

  • The original purchasers are qualified to claim the warranty and they can't hand over the warranty to any other persons. With no proof of purchase and testimony of online registration, the warranty cannot be claimed.

Step 3:

  • Positec will not assume responsibility for any malfunction or defect in the tool if the customer continues to use it after suspecting or discovering a malfunction or defect.

  • When you are about to call or email them, WORX recommends you to have the model and serial number ready.

WORX Tools Warranty Period:

  • 3-year warranty on Worx Tool _ Worx Series

  • 5-year warranty on Worx Tool _ WorxNitro Series

  • 3-year warranty on PowerShare Battery

  • 5-year warranty on PowerShare Pro Battery and Charger

How to claim WORX Tools Warranty

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WORX Tools Contact Information:

Email Support

[email protected]

Phone Number

+44 0345 202 9679

Contact Address

20-22 London Road,
Newbury, Berkshire-RG14 1JX,
United Kingdom.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming WORX Tools warranty hassle-free.

What is covered under the WORX Tools Warranty?

WORX Tools warranty policy applies to:

  • WORX DIY, WORX Garden, or WORX Lifestyle tools that become defective due to faulty materials or workmanship within a three-year period from the date of purchase.
  • Defective parts will be repaired or replaced free of charge, or the product will be replaced with a new or re-conditioned unit at WORX's discretion.
  • The tools have not been used for hire purposes, modified from their original specifications, or subjected to unauthorized repairs.
  • The warranty applies only if the tools have not been misused or damaged by foreign objects, substances, or accidents.

What is NOT covered under the WORX Tools Warranty?

WORX Tools warranty does not apply to:

  • Components that experience natural wear and tear due to usage following the operating instructions.
  • Damages resulting from intentional or negligent actions, abnormal storage, or working conditions.
  • Accessories or attachments.
  • Accessories included with the tool.

Products of WORX Tools:

Our claim assistance covers all WORX Tools products, including:

Product name
Angle Grinders
Drills
Paint Sprayers
Pressure Washers
Sanders

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of WORX Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of WORX Tools.