Your Grabo product warranty duration will be extended to 18 months from 12 months after the registration is duly completed.
The registration form requires you to provide your serial number, location, date of purchase, your name or company name, and email, along with attached proof of purchase.
The proof of purchase should either be in JPEG, GIF, PNG, PDF, or JPG format, with a maximum file size of 128 MB.
Besides the provided details in the registration form, personal and residential information, images or videos, and a detailed explanation of the problem, along with other relevant details, must be submitted in the form designed for warranty claims.
Repairs are carried out on your product when it falls outside the warranty scope, but booking is necessary for the repairs to be done. Simply review the troubleshooting page, where you'll discover instructions for performing the recalibration task.
The customer service team can be reached through three means of contact: email, phone, or postal mail, to make you feel comfortable in every way.
In addition to these contact methods, you are able to complete a form to initiate communication with them.
During the warranty process, Grabo may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
12-month warranty for all products
The Mousery, Beeches Road,
Rawreth, Wickford, Essex-SS11 8GH,
United Kingdom.
If you are having trouble contacting Grabo, submit a claim here.
The warranty offered by Grabo begins on the date of purchase. Should the product exhibit any malfunctions or defects within the warranty period, Grabo will, at its discretion, either repair or replace the product.
The warranty does not cover instances of freight damage, unauthorized repairs, misuse, overloading, or accidental activation of the tool during storage. It also excludes damages caused by the use of parts or accessories that were not obtained from an authorized dealer or approved by GRABO. Additionally, normal wear of moving parts or consumables, such as seals and filters, is not covered by the warranty.
Our claim assistance covers all Grabo products, including:
| Product name |
|---|
| Grabo Replacement Battery |
| Grabo Battery Charger |
| Grabo T-Handle |
| Grabo Rock Seal |
| Grabo Brace Seal |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Grabo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Grabo.