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Registration of your products purchased within the last 28 days will grant you a wide range of perks. These perks include a one-year extension of the warranty from the original warranty period, a 15% discount on your next order, instant access to start guides and manuals, and knowledge of exclusive offers and news.
By entering the model number or product name, you can read the manuals before operating the products, and questions related to the products are available in the warranty claims section.
Russell Hobbs offers two distinct return policies for small and large appliances. Under the first policy, you have fourteen days from the date of purchase to return a defective product within the warranty period. For the latter, reaching out to customer support is the recommended option.
Flawed small appliances can be exchanged, replaced, repaired, or refunded by the manufacturer as long as you follow the provided rules for the returns.
You will need to contact the customer support team for additional solutions to your questions by completing the form, which includes your personal, purchase, and residential details, after selecting the request you want to inquire about.
Headings related to product registration, user manuals, returns, deliveries, and product inquiries are provided by the customer service team.
Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!
For further info, Kindly Get in touch with them via this email.
Product Care, Green Bank Business Park,
Hindley Green, Wigan-WN2 4AY,
United Kingdom.
All Russell Hobbs products come with a guarantee starting from the original purchase date. If any defects arise due to faulty materials or workmanship during the guarantee period, the defective product should be returned to the place of purchase. The retailer holds the discretion to decide on a refund or replacement. The guarantee applies when the product is installed and used in accordance with the instructions provided in this guide and any additional instructions supplied.
12-month guarantee on Clean Air Mini
The warranty excludes coverage for wear and tear, damage, misuse, or consumable parts. Additionally, it does not apply to products damaged as a result of abuse, or acts of nature.
Russell Hobbs, a British household appliance manufacturer, was established in 1952 by William Russell and Peter Hobbs. By the 1960s, it had become the primary kettle maker in the United Kingdom marketplace. In 2013, with a keen understanding of morning priorities, the company introduced the Easy Breakfast Collection, featuring innovations that were more consumer-led than ever before. To celebrate 60 years of British ingenuity and iconic style, the Legacy Collection was unveiled in 2015. In 2020, they marked the 65th anniversary with the launch of the K65 Anniversary Kettle, commemorating the kettle that revolutionized water boiling worldwide.
Warranty Claim Specialist
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