Step 1:

  • You will need to contact the customer support team for solutions to your warranty claim by completing the form, which includes your personal, purchase, and residential details, after selecting the request you want to inquire about.

  • Headings related to product registration, user manuals, returns, deliveries, and product inquiries are provided by the customer service team.

  • During the warranty process, Russell Hobbs may provide one of the following solutions: a warranty replacement or warranty service. The warranty periods vary depending on the product.

Step 2:

  • Russell Hobbs offers two distinct return policies for small and large home appliances. Under the first policy, you have fourteen days from the date of purchase to return a defective product within the warranty period. For the latter, reaching out to customer support is the recommended option.

  • Flawed small home appliances can be exchanged, replaced, repaired, or refunded by the manufacturer as long as you follow the provided rules for the returns.

Step 3:

  • Registration of your products purchased within the last 28 days will grant you a wide range of perks.

  • These perks include a one-year extension of the Russell Hobbs warranty from the original warranty period, a 15% discount on your next order, instant access to start guides and manuals, and knowledge of exclusive offers.

  • By entering the model number or product name, you can read the manuals before operating the products, and questions related to the products are available in the Russell Hobbs warranty claim section.

Russell Hobbs Warranty Period:

  • Russell Hobbs offers a 2-year guarantee on the Inspire Black Coffee Maker, Luna Coffee Maker Copper, Inspire White Coffee Maker, and Inspire White Kettle

Russell Hobbs Contact Information:

Email Support

For further info, Kindly Get in touch with Russell Hobbs via this email.

[email protected]

Phone Number

+44 0345 658 9700

Mon-Fri: 9am - 5pm

Contact Address

Product Care, Green Bank Business Park,
Hindley Green, Wigan-WN2 4AY,
United Kingdom.

  • Chat or Submit a Claim

    If you are having trouble contacting Russell Hobbs, submit a claim here.

What is covered under the Russell Hobbs Warranty?

Russell Hobbs warranty covers:

  • Faulty materials and workmanship
  • The product is installed and used as per the provided instructions

What is NOT covered under the Russell Hobbs Warranty?

Russell Hobbs warranty excludes:

  • Normal wear and tear
  • Accidental damages
  • Consumable parts

Products of Russell Hobbs:

Our claim assistance covers all Russell Hobbs products, including:

Product name
Coffee Makers
Retro Style 8-Cup Coffeemaker
Stainless Steel 8-Cup Coffeemaker
Coventry 8-Cup Coffeemaker
Toasters
Retro Style 2-Slice Toaster
Coventry 2-Slice Toaster
Retro Style Food Processor
Retro Style Hand Mixer

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Russell Hobbs logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Russell Hobbs.