Following the creation of an account, you will have access to your order history and status. Your first and last name, email, and password must be entered for your product to be registered.
The information that you provide is considered essential in order to make the purchase process faster and easier, ensuring your peace of mind.
Wiltshire is responsible for purchases made in Australia. The respective retailer must be contacted for purchases made outside of Australia.
Wiltshire has enacted a 30-day refund policy for products that are returned within 30 days from the date of purchase for any reason. You should return the products in unopened and unused condition without removing the seals and packaging.
The processing time for the refund is between 3-10 business days after they receive the products, to reflect in your bank account. They never pay the refund for the shipping costs.
The customer service team tends to reply to your queries within 72 hours, and you can reach out to them on weekdays. There are two unique registered postal addresses for Australian and New Zealand customers. Individuals can make the Wiltshire warranty claim by contacting them.
You can use three options to contact them: email, phone, or through social media platforms like Facebook or Instagram.
Wiltshire offers a 3-year guarantee on its enamel mixing bowl set of three, a 5-year guarantee on the Portofino 16-Piece Cutlery Set, and a 10-year guarantee on the Stay Sharp triple rivet paring knife (9 cm)
90B Euston Road,
Alexandria, NSW-2015,
Australia.
Let Warranty Valet assist you in claiming Wiltshire warranty hassle-free.
Wiltshire assures that your product is free from defects in both material and manufacturing. If your product proves unsatisfactory under the guarantee period, Wiltshire reserves the right, at its discretion, to either repair or replace the item upon its return to the point of purchase.
The guarantee does not extend to damages arising from the product's improper use, nor does it cover any adverse effects on other property resulting from the use or misuse of the product.
Our claim assistance covers all Wiltshire products, including:
Product name |
---|
Bakeware |
Rose Gold Mini Loaf Pan |
Rose Gold Mini Pizza Pan |
Rose Gold Mini Pizza Pan |
Rose Gold Smart Stack Roast Pan |
Knives |
Staysharp Triple Rivet Paring Knife |
Staysharp Triple Rivet Multi-Purpose Utility Knife |
Staysharp Triple Rivet Duo Set Santoku & Utility Knife |
Trinity Utility Knife |
Home Appliances |
Electric Toasters |
Cookware |
Easycook Blue Non-stick Saucepan |
Classic Saucepan |
Splatter Screen |
Non-Stick Fry Pans |
Dinnerware |
Cutlery |
Chopping Boards |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Wiltshire logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Wiltshire.