3 Simple Steps for Wiltshire Warranty Claim

Step 1:

• To initiate the warranty claim process, visit the Wiltshire website and submit the warranty claim form. Provide essential details like your name, email, country, and proof of purchase to ensure smooth processing of your claim.

• This ensures your claim is processed efficiently. Wiltshire is responsible for purchases made in Australia, and for purchases made outside Australia, you must contact the respective retailer.

Step 2:

• Wiltshire has enacted a 30-day refund policy for products that are returned within 30 days from the date of purchase for any reason. You should return the products in unopened and unused condition without removing the seals and packaging.

• The processing time for the refund is between 3-10 business days after they receive the products, to reflect in your bank account. They never pay the refund for the shipping costs.

Step 3:

• You can contact Wiltshire's customer service team via email, phone, or social media platforms like Facebook or Instagram.

• The customer service team responds to queries within 72 hours, and there are two separate postal addresses for Australian and New Zealand customers to make a warranty claim.

Wiltshire Warranty Period:

• Wiltshire offers a 3-year guarantee on its enamel mixing bowl set of three.

• Wiltshire offers a 5-year guarantee on the Portofino 16-Piece Cutlery Set.

• Wiltshire offers a 10-year guarantee on the Stay Sharp triple rivet paring knife (9 cm).