Step 1:

  • To register or file a Wertheim Vacuum Cleaners warranty claim, contacting customer support is a simple procedure that can be initiated by submitting a request.

  • The request form includes fields for email, phone number, name, order inquiry, and subject, along with optional sections like products and file attachments. 

Step 2:

  • In accordance with the Competition and Consumer Act 2010, choices such as a refund, repair, or exchange are accessible upon presenting proof of purchase or equivalent documents. 

  • Customers wishing to return items due to a change of mind have a 30 days window from the purchase date to initiate the return at their own expense and qualify for a full refund.

  • Please ensure that the products remain unopened and are still in their original packaging before initiating the return.

Step 3:

  • Please choose your online purchases carefully, as a refund may not be provided for changes of mind.

  • Repairs, refunds, or exchanges will only be facilitated if the goods are found to be faulty or unsuitable for their intended purpose.

  • During the warranty process, Wertheim Vacuum Cleaners may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The length of the warranty period varies according to the product.

Wertheim Vacuum Cleaners Warranty Period:

  • 2-year warranty on Wertheim Evolution Stick Vacuum Cleaner, Wertheim Pro Multi Steamer, Wertheim 7 Series Bagged Vacuum Cleaner

Wertheim Vacuum Cleaners Contact Information:

Email Support

[email protected]

Phone Number

+61 1800 815 270

Mon-Fri: 9am - 5pm(AEST)

Contact Address

PO Box 5445,
Brandon Park, VIC 3150, Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Wertheim Vacuum Cleaners warranty hassle-free.

What is covered under the Wertheim Vacuum Cleaners Warranty?

Wertheim Vacuum Cleaners warranty is valid for:

  • Domestic use
  • The original buyer
  • Claims with valid proof of purchase
  • Location of purchase

What is NOT covered under the Wertheim Vacuum Cleaners Warranty?

Wertheim Vacuum Cleaners warranty will be null and void for the following:

  • Failure to adhere to the provided instructions
  • Costs related to replacing parts due to normal wear and tear
  • Improper installation or physical abuse
  • Unauthorized alterations

Products of Wertheim Vacuum Cleaners:

Our claim assistance covers all Wertheim Vacuum Cleaners products, including:

Product name
Wertheim Pro Multi Steamer
Wertheim Evolution Stick Vacuum Cleaner
Wertheim 7 Series Bagged Vacuum Cleaner
Wertheim SE2000 Extractor Carpet Shampooer
Wertheim Evolution MAX Stick Vacuum Cleaner

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Wertheim Vacuum Cleaners logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Wertheim Vacuum Cleaners.