3 Simple Steps for Wertheim Vacuum Cleaners Warranty Claim

Step 1:

• To register or file a Wertheim Vacuum Cleaners warranty claim, contacting customer support is a simple procedure that can be initiated by submitting a request.
  

• The request form includes fields for email, phone number, name, order inquiry, and subject, along with optional sections like products and file attachments.

• Customers wishing to return items due to a change of mind have a 30-day window from the purchase date to initiate the return at their own expense and qualify for a full refund.

Step 2:

• In accordance with the Competition and Consumer Act 2010, choices such as a refund, repair, or exchange are accessible upon presenting proof of purchase or equivalent documents. 

• Please ensure that the products remain unopened and are still in their original packaging before initiating the return.

• Please choose your online purchases carefully, as a refund may not be provided for changes of mind. Repairs, refunds, or exchanges will only be facilitated if the goods are found to be faulty or unsuitable for their intended purpose.
  

Step 3:

• During the warranty process, Wertheim Vacuum Cleaners may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The length of the warranty period varies according to the product.

• As of June 14, 2024, following the completion of an ASD, the Godfreys Commercial business, including all company IP, websites, and trademarks, was acquired under new ownership.

• As they are now a different company, they are unable to honour warranty claims for purchases made under the previous ownership. For assistance, customers are advised to approach their local authorised distributors, as they may be able to provide repair or servicing support.

Wertheim Vacuum Cleaners Warranty Period:

• 2-year warranty on Wertheim Evolution Stick Vacuum Cleaner

• 2-year warranty on Wertheim Pro Multi Steamer

• 2-year warranty on Wertheim 7 Series Bagged Vacuum Cleaner