• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Weber warranty claim assistance in one click!

3 Simple Steps for Weber Warranty Claim:

Step 1:

  • Registering your details of Weber's product on the Registration Form will smoothen the warranty claiming process. Owner's Guide can be referred for the terms of warranty that suit your particular product.

  • Despite you missed the owner's guide you don't have to get stressed. You can download a copy Manual Form to search simply by putting the serial number or name of the model.

Step 2:

  • Information regarding product purchased shop, date of purchase, date of delivery and price paid for the product have to be given on the registration form. Furthermore, model and serial number of the product are needed.

  • You will need to supply the following information such as your full name, email address, contact number, street address, zip code, and the city and state of your residence.

  • The vast majority of products available through Weber Grills are subjected to their comprehensive warranty policy.

Step 3:

  • Customers are asked to submit a request on the Request Form for any guidance. You can contact them after submitting your Email, subject related to warranty, and photo of the defective parts, and the form has a description box for your convenience.

  • You can also monitor the status of your order by using your order number, order email, and billing zip code. Additionally, there is an option to create an account.

  • Weber's customer service currently offers a limited-time shipping promotion, but please be aware that certain restrictions do apply. Customers with Military APO/FPO addresses can contact the Customer Service line for assistance with their orders.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Sun: 7am - 8pm (CT)

Contact Address

1415 South Roselle Road,
Illinois 60067, USA.

Useful Links:

What is covered under the Weber Warranty?

You are under no obligation to utilize authorized Weber parts to maintain your warranty unless Weber has supplied these parts to you free of charge in accordance with the warranty terms. It's important to note that, as stipulated by the law, Weber cannot void your warranty solely because you have installed parts from another company unless Weber has provided those specific parts to you without charge. You must have a copy of the special warranty notice and reworked replacement part provision in your files.

  • 3-year Warranty for electrical components

  • 5-year Warranty for Weber Griddle cook box, hardcover assembly, stainless steel burner tubes and carbon steel cooktop

  • 10-year Warranty for Spirit II Gas Grill Series for all parts

  • 10-year Warranty for 2022 Genesis Gas Grills stainless steel burner tubes, cooking grates, flavorizer bars, and porcelain-enameled cast-iron cooking grates

  • 12-year Warranty for 2022 Genesis Gas Grills cook box and lid assembly

What is NOT covered under the Weber Warranty?

Weber disclaims any responsibility for the repair of non-genuine Weber parts or any repairs stemming from damage or defects arising due to the use of non-genuine Weber parts. Furthermore, it's important to note that our warranty scheme explicitly excludes coverage for fading, discoloration, or issues stemming from normal wear and tear.

About Weber

Weber Inc. is an American company specializing in the production of charcoal, gas, and electric outdoor grills, along with associated accessories. Besides their grill business, Weber also operates restaurants and publishes cookbooks. All of their grills are meticulously designed and engineered by a dedicated team at their Chicago headquarters. Each day, a diverse range of grills is produced at their manufacturing facility in Huntley, Illinois, ensuring that their products are carved with a concentration on durability, quality, and dignity.

Products of Weber

Burner Tubes Grills Wood Pellets Griddles Sear Grates Wood Chunks Grill Deck Mats Grill Brushes and Scrapers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Weber logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Weber.