3 Simple Steps for Pentair Warranty Claim

Step 1:

• To avail of the benefits provided by this warranty, the consumer who made the initial retail purchase must promptly get in touch with the Pentair technical service department Customer Support Form.

• This contact should be occurred without delay and should not be extended beyond the expiration date of the applicable warranty periods outlined herein.

• They maintain distinct support teams for residential, business, and industrial products. You get to know information regarding their warranties, registration procedures, and rebate centers.

Step 2:

• You need to fill your personal details as well as the information pertaining to your product on the Product Registration Form.

• By doing so, they will be equipped to deliver highly efficient service, along with exclusive offers tailored for customers who have registered their products using the aforementioned form.

• You must provide all essential information, including the homeowner's name, contact phone number, email address, and the current physical location of the equipment on the registration form.

• Moreover, you will have to provide the company name, the location of the purchase, the date of purchase, the phone number of the installer who installed the product, and the date of installation.

• If you have inquiries regarding your rebate or product registration, you can reach out to them via email. You will receive a response from them within 2-3 days.

Step 3:

• To facilitate a faster and more efficient service experience, please make sure you possess all the essential information needed for product registration.

• Failure to provide complete or missing details, such as the serial number or proof of purchase, could impede the successful registration of your product.

• The customer will receive prompt notification from PENTAIR regarding the destination to which the product should be shipped.

• Following this notification, the customer is responsible for shipping the product, with freight costs prepaid, to the specified address.

• This shipment should include a "RETURN GOODS AUTHORIZATION" obtained from technical service, along with a brief description of the encountered issues. 

Pentair Warranty Period:

• 60-Days Warranty for the majority of the Pentair products

• 1-year Warranty for IntelliConnect, IntelliCenter, IntelliLevel, IntelliSync Automations

• 2 Year Warranty for Heaters

• 3-Year Warranty for the SunTouch Solar and SolarTouch Control Systems