Step 1:

  • Creating a Bissell user account will help you in many ways. Please create one by providing your first & last name, email address and password along with your detailed address including city, state & zip code.

  • Since they don’t offer product registration procedures. You can consider Warranty Valet to store your product and warranty details which are very important if you wish to claim. We also have experts who can make Bissell warranty claim successfully on behalf of you.

Step 2:

  • Please check the product manual or their official website to know the accurate warranty details of your product before applying to it. This will help you save a lot of time and money on both ends as inappropriate claims are always rejected.

  • Any product that is defective under normal use can always be claimed with all the necessary product and purchase details in hand.

  • Please contact Bissell Consumer Care for the purpose. They will help you in locating an authorized Bissell service center near you.

  • They will thoroughly inspect your and proceed further in the Bissell warranty claim only if it is eligible for it. You will be provided with a preferred remedy for your Bissell warranty claim.

Step 3:

  • Customer support of Bissell maintains a page for almost any of your concerns and queries including finding your product, trending product support, checking order status, finding a service center near you, maintenance tips, stain removal solutions, cleaning tips and community for you to discuss with.

  • You can directly jump into a call or chat with them to get prompt responses for your contact.

  • Please use their contact form for this purpose. Basic personal details along with the necessary product details have to be provided for the purpose. Their experts will get back to you within 1–2 business days.

BISSELL Warranty Period:

  • Bissell offers a range of warranties, including a 90-day limited warranty for select items and 1-year, 2-year, 3-year, 4-year, and 5-year limited warranties

BISSELL Contact Information:

Phone Number

+1-800-237-7691

Mon-Fri: 9 AM - 9 PM (ET) & Sat: 9 AM - 8 PM (ET)

Contact Address

BISSELL Homecare, Inc.
P.O. Box 3606
Grand Rapids, MI 49501

Chat or Submit a Claim

If you have trouble contacting BISSELL, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the BISSELL Warranty?

Bissell warrants all of their products with a predefined warranty plan that is specifically designed for the product. It covers all the material and workmanship defects in the product for the subject period of time and will come forward to repair or replace either with new, refurbished, lightly used, or remanufactured components or products if found defective. It will always be free of cost and claimable only by the original purchaser of the product. This warranty plan provides you with specific legal rights and other rights that may differ from one state to the other.

What is NOT covered under the BISSELL Warranty?

Bissell warranty has predefined exceptions and exclusions in its terms and conditions which will be seriously inspected and rejected in the claim and will not exceed the purchase price of the product in any case. On that note, This warranty applies to products used for personal, and not commercial or rental service. All routine maintenance components such as bags, filters, belts, or brushes are excluded. Any type of damage that is due to negligence, no proper care and maintenance, unauthorized repair or any other use not in accordance with the User’s Guide is also not covered. They are also not liable for consequential or incidental damages of any nature associated with the use of this product.

Products of BISSELL:

Our claim assistance covers all BISSELL products, including:

Product name
Vacuums
SurfaceSense Allergen Pet Lift-Off Vacuum
MultiClean Allergen Pet Rewind Upright Vacuum
Cleanview XR 200W Stick Vacuum
BISSELL ICONPET® TURBO Cordless Stick Vacuum
SpinWave Wet and Dry Robotic Vacuum
Zing Bagged Canister Vacuum Cleaner
Hard Floor Expert Canister Vacuum
BISSELL® AeroSlim™ Cordless Handheld Vacuum
BISSELL® Pet Hair Eraser® Cordless Pet Vacuum
Pet Hair Eraser® Lithium Ion Cordless Pet Hand Vacuum
Pet Hair Eraser® Lithium Ion Cordless Pet Hand Vacuum

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BISSELL logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BISSELL.