Clearly, it is a stress relief when you have pieces of evidence such as purchase date, name and location of the retailer, product name or model number, and receipt bought from the retailer, and the problem must be explained broadly prior to contacting the customer support team to claim the warranty.
Another way is getting the defective products to the place of purchase. Besides the above information, a couple of details are required in the form. The form includes the name, phone, email, and words that you would like to share with them along with the model number which is optional.
The personal information should be provided for the product registration. This warranty is applicable only when accompanied by proof of the original purchase.
VS Sassoon is not liable for any loss or damage resulting from failure to use the product by the manufacturer's instructions. Additionally, any indirect, consequential, or economic loss or damage is not covered by this warranty.
You have the right to receive a replacement or refund for a significant failure, as well as compensation for any other reasonably foreseeable loss or damage.
You also have the right to request that the goods be repaired or replaced if they do not meet acceptable quality standards and the issue does not constitute a major failure.
During the warranty process, VS Sassoon may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting VS Sassoon, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The VS Sassoon extended warranty begins from the date of purchase and remains valid for the duration of the specified warranty period. If, within this period, the Product experiences any defects resulting from faulty materials or workmanship, Conair will, at its discretion, either replace the Product, exchange defective parts or repair the Product. It is essential that the product is used in accordance with the manufacturer’s instructions. This warranty is applicable for domestic usage.
24, 36, or 60-month warranty period
The warranty becomes void if the defect or failure of the Product results from misuse, abuse, accidents, acts of nature like lightning strikes, or failure to adhere to the manufacturer's instructions by the user. Additionally, ordinary wear and tear of the Product or its components are not covered by this warranty. Furthermore, the warranty is nullified if the serial number or appliance plate is removed or defaced, if the product undergoes servicing or repairs by unauthorized personnel, or if non-approved replacement parts are utilized. Products purchased from individuals or retailers not serviced by Conair's authorized distributors or bought second-hand are also not covered by this warranty.
The commitment of VS Sassoon Australia is to empower women who fearlessly embrace their journey to greatness, positioning them as the heroines of their own stories. VS Sassoon instills self-assurance, reflecting the inner spirit of their founder, Vidal Sassoon, through their range of hair styling tools that are both effortless and powerful, akin to a salon experience. Their innovative tools ensure that you will adore your style, embodying the confidence and satisfaction that Aussies have consistently rated as top-notch, particularly with VS Sassoon hairdryers.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of VS Sassoon logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of VS Sassoon.